Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Impossible to add an IP printer in Lion.

Hi,


I just started working for a company that allows me to bring my Mac to work.


Connecting to the network and sharing files was really simple to set up.


However, I am unable to add a printer because of what I think is a glitch in the OS.


What I am doing is opening System Preferences, then opening Printer and Scanners, and then clicking on the + sign (the printers do not show automatically).


The glitch is in that dialog box. All over the Internet, I find the dialog should appear like this:

User uploaded file

However, on my MacBook Pro it appears like this:

User uploaded file

As you may see, I am missing the toolbar with "Default, Fax, IP, Windows" buttons.


I need to add a printer over IP, but I cannot do it.


Does anyone know a solution for this? How can I get my toolbar back? Can I add a printer via Terminal?


Thank you in advance for your help.


Best,


Mike

MacBook Pro, Mac OS X (10.7.3), Mac OS X Lion 10.7.3 (11D50)

Posted on Feb 15, 2012 2:28 PM

Reply
Question marked as Best reply

Posted on Feb 15, 2012 9:24 PM

Reading your post it sounds like the toolbar is hidden. To get the toolbar back, move the mouse into the toolbar region (next to the words Add Printer) and Control Click (or right click if you have that enabled). A menu will appear and the Hide Toolbar setting will be shown, most likely with a tick next to it. Untick it and you should now see the toolbar.

2 replies
Question marked as Best reply

Feb 15, 2012 9:24 PM in response to Mape

Reading your post it sounds like the toolbar is hidden. To get the toolbar back, move the mouse into the toolbar region (next to the words Add Printer) and Control Click (or right click if you have that enabled). A menu will appear and the Hide Toolbar setting will be shown, most likely with a tick next to it. Untick it and you should now see the toolbar.

Impossible to add an IP printer in Lion.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.