2 Replies Latest reply: Feb 16, 2012 7:13 AM by Mape
Mape Level 1 Level 1

Hi,

 

I just started working for a company that allows me to bring my Mac to work.

 

Connecting to the network and sharing files was really simple to set up.

 

However, I am unable to add a printer because of what I think is a glitch in the OS.

 

What I am doing is opening System Preferences, then opening Printer and Scanners, and then clicking on the + sign (the printers do not show automatically).

 

The glitch is in that dialog box. All over the Internet, I find the dialog should appear like this:

HT4670-Add_Printer-001-en.png

However, on my MacBook Pro it appears like this:

Captura de pantalla 2012-02-15 a la(s) 16.13.14.png

As you may see, I am missing the toolbar with "Default, Fax, IP, Windows" buttons.

 

I need to add a printer over IP, but I cannot do it.

 

Does anyone know a solution for this? How can I get my toolbar back? Can I add a printer via Terminal?

 

Thank you in advance for your help.

 

Best,

 

Mike


MacBook Pro, Mac OS X (10.7.3), Mac OS X Lion 10.7.3 (11D50)
Solved by PAHU on Feb 15, 2012 9:24 PM Solved
Reading your post it sounds like the toolbar is hidden. To get the toolbar back, move the mouse into the toolbar region (next to the words Add Printer) and Control Click (or right click if you have that enabled). A menu will appear and the Hide Toolbar setting will be shown, most likely with a tick next to it. Untick it and you should now see the toolbar.
  • PAHU Level 6 Level 6

    Reading your post it sounds like the toolbar is hidden. To get the toolbar back, move the mouse into the toolbar region (next to the words Add Printer) and Control Click (or right click if you have that enabled). A menu will appear and the Hide Toolbar setting will be shown, most likely with a tick next to it. Untick it and you should now see the toolbar.

  • Mape Level 1 Level 1

    Thank you so much, PAHU. It worked like a charm.

     

    Best,

     

    Mike.