1 Reply Latest reply: Feb 16, 2012 12:41 PM by Philly_Phan
Scott Cooley Level 1 Level 1 (5 points)

I'm not sure what happened today, but when I tried to reboot my iPad 2 it won't turn back on now. I get all the way past the apple logo, to the little circle thing and it freezes and won't turn on the rest of the way. I've tried it several times, both plugged in and not, and I can't seem to get it to turn on. Any ideas?



iPad 2, iOS 5.0.1
  • Philly_Phan Level 6 Level 6 (12,850 points)

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.


    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."


    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.