Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro 2010 Forced to Restart - is there a major problem with it?

A couple of days ago my 2010 Macbook Pro told me it had to restart because of some error. I got it August 2010, in December 2010 it had a hard drive failure. Since then its just gotten hot a lot and then about a month or two ago I had to take it into an Apple Store because it was running so slowly it became unuseable, which happened just before the hard drive failure of 2010. But I managed to find the source of it myself (no thanks to the geniuses...) and cleared it up (though it still ran quite slowly). The trackpad has always had issues of not responding and recently both the keyboard and trackpad stopped responding completely (which I filmed in case there were any further issues) and luckily I have a bluetooth keyboard and wireless mouse so this was not too big a problem. After a day, they miraculously started working again. Another issue that has happened a couple times is when the sound stops working, which again miraculously starts working again with a restart. Anyway, the restart issue happened after all of the above and the report it gave me is below:


The forum added the random formatting, ive uploaded the file to this link anyway: http://cl.ly/38203d042Z1y20131k2r


Interval Since Last Panic Report: 371192 sec

Panics Since Last Report: 1

Anonymous UUID: BA8ACB54-266F-48C9-B8D3-BDE5DC6ACF61

Thu Feb 16 12:32:00 2012

panic(cpu 2 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81d795d1, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff81d5bbfdae, CR3: 0x000000002950e000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff80f1b53710, RBP: 0xffffff80f1b53820, RSI: 0x0000000000000001, RDI: 0x0000000000000001

R8: 0x0000000000000001, R9: 0x0000000000000008, R10: 0x0000000000000008, R11: 0x0000000000000008

R12: 0xffffff801bab6200, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff81d5bbfdae

RFL: 0x0000000000010246, RIP: 0xffffff7f81d795d1, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0xffffff81d5bbfdae, Error code: 0x0000000000000000, Faulting CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff80f1b533d0 : 0xffffff8000220702

0xffffff80f1b53450 : 0xffffff80002c266d

0xffffff80f1b535f0 : 0xffffff80002d7a1d

0xffffff80f1b53610 : 0xffffff7f81d795d1

0xffffff80f1b53820 : 0xffffff7f81d5cd9e

0xffffff80f1b53850 : 0xffffff7f81d9a8cc

0xffffff80f1b53880 : 0xffffff7f81d95e18

0xffffff80f1b538b0 : 0xffffff7f81d96901

0xffffff80f1b538e0 : 0xffffff7f81d94fce

0xffffff80f1b539e0 : 0xffffff7f81d63e1a

0xffffff80f1b53a10 : 0xffffff7f81d93d08

0xffffff80f1b53a30 : 0xffffff7f81d674c6

0xffffff80f1b53b60 : 0xffffff7f81d645dd

0xffffff80f1b53bc0 : 0xffffff800065239e

0xffffff80f1b53be0 : 0xffffff8000652c7a

0xffffff80f1b53c40 : 0xffffff800065341b

0xffffff80f1b53d80 : 0xffffff80002a3b78

0xffffff80f1b53e80 : 0xffffff8000223006

0xffffff80f1b53eb0 : 0xffffff8000214829

0xffffff80f1b53f10 : 0xffffff800021bb58

0xffffff80f1b53f70 : 0xffffff80002aeb80

0xffffff80f1b53fb0 : 0xffffff80002d8383

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelHDGraphics(7.1.8)[CF313586-3354-31C5-8B44-38ADC619C3 CF]@0xffffff7f81d5b000->0xffffff7f81e3bfff

dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80840000

dependency: com.apple.iokit.IONDRVSupport(2.3.2)[4B3F84DC-18B3-3897-BC56-4E3940878047]@0xff ffff7f808a3000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[FE536983-1897-3D6B-965E-24B5A67080DA]@0 xffffff7f8086b000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

11D50

Kernel version:

Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 4717411615050

last loaded kext at 4713933639942: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078e000, size 36864)

last unloaded kext at 3347637886273: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8078e000, size 36864)

loaded kexts:

  1. com.intego.iokit.VirusBarrierX6Service 10.6.15
  2. com.intego.iokit.VBX6NKE 8
  3. com.intego.iokit.BehavioralKext 1
  4. com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.15
  5. com.intego.kext.VirusBarrierKPI 10.6.15
  6. com.kaspersky.kext.klif 2.2.0d14
  7. com.apple.driver.AppleHWSensor 1.9.4d0
  8. com.apple.driver.AudioAUUC 1.59
  9. com.apple.driver.AGPM 100.12.42
  10. com.apple.filesystems.autofs 3.0
  11. com.apple.driver.AppleMikeyHIDDriver 122
  12. com.apple.driver.AppleHDA 2.1.7f9
  13. com.apple.driver.AppleUpstreamUserClient 3.5.9
  14. com.apple.driver.AppleMCCSControl 1.0.26
  15. com.apple.driver.AppleMikeyDriver 2.1.7f9
  16. com.apple.driver.AppleIntelHDGraphics 7.1.8
  17. com.apple.driver.AppleIntelHDGraphicsFB 7.1.8
  18. com.apple.driver.SMCMotionSensor 3.0.1d2
  19. com.apple.iokit.IOUserEthernet 1.0.0d1
  20. com.apple.driver.AppleSMCLMU 2.0.1d2
  21. com.apple.Dont_Steal_Mac_OS_X 7.0.0
  22. com.apple.driver.AudioIPCDriver 1.2.2
  23. com.apple.GeForce 7.1.8
  24. com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
  25. com.apple.driver.AppleMuxControl 3.0.16
  26. com.apple.driver.AppleLPC 1.5.3
  27. com.apple.driver.AppleUSBTCButtons 225.2
  28. com.apple.driver.AppleIRController 312
  29. com.apple.driver.AppleUSBCardReader 3.0.1
  30. com.apple.driver.AppleUSBTCKeyboard 225.2
  31. com.apple.iokit.SCSITaskUserClient 3.0.3
  32. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
  33. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
  34. com.apple.BootCache 33
  35. com.apple.driver.AppleFWOHCI 4.8.9
  36. com.apple.iokit.IOAHCIBlockStorage 2.0.1
  37. com.apple.driver.AppleUSBHub 4.5.0
  38. com.apple.driver.AirPort.Brcm4331 513.20.19
  39. com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
  40. com.apple.driver.AppleEFINVRAM 1.5.0
  41. com.apple.driver.AppleSmartBatteryManager 161.0.0
  42. com.apple.driver.AppleAHCIPort 2.2.0
  43. com.apple.driver.AppleUSBEHCI 4.5.8
  44. com.apple.driver.AppleACPIButtons 1.4
  45. com.apple.driver.AppleRTC 1.4
  46. com.apple.driver.AppleHPET 1.6
  47. com.apple.driver.AppleSMBIOS 1.7
  48. com.apple.driver.AppleACPIEC 1.4
  49. com.apple.driver.AppleAPIC 1.5
  50. com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
  51. com.apple.nke.applicationfirewall 3.2.30
  52. com.apple.security.quarantine 1.1
  53. com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
  54. com.apple.iokit.IOAVBFamily 1.0.0d22
  55. com.apple.kext.triggers 1.0
  56. com.apple.driver.DspFuncLib 2.1.7f9
  57. com.apple.driver.AppleSMBusController 1.0.10d0
  58. com.apple.iokit.IOSurface 80.0
  59. com.apple.iokit.IOFireWireIP 2.2.4
  60. com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
  61. com.apple.iokit.IOSerialFamily 10.0.5
  62. com.apple.driver.AppleHDAController 2.1.7f9
  63. com.apple.iokit.IOHDAFamily 2.1.7f9
  64. com.apple.iokit.IOAudioFamily 1.8.6fc6
  65. com.apple.kext.OSvKernDSPLib 1.3
  66. com.apple.driver.ApplePolicyControl 3.0.16
  67. com.apple.driver.AppleSMC 3.1.1d8
  68. com.apple.driver.IOPlatformPluginFamily 4.7.5d4
  69. com.apple.driver.AppleSMBusPCI 1.0.10d0
  70. com.apple.driver.AppleGraphicsControl 3.0.16
  71. com.apple.driver.AppleBacklightExpert 1.0.3
  72. com.apple.nvidia.nv50hal 7.1.8
  73. com.apple.NVDAResman 7.1.8
  74. com.apple.iokit.IONDRVSupport 2.3.2
  75. com.apple.iokit.IOGraphicsFamily 2.3.2
  76. com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
  77. com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
  78. com.apple.iokit.IOBluetoothFamily 4.0.3f12
  79. com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
  80. com.apple.iokit.IOUSBMassStorageClass 3.0.1
  81. com.apple.driver.AppleUSBMultitouch 227.1
  82. com.apple.iokit.IOUSBHIDDriver 4.4.5
  83. com.apple.driver.AppleUSBMergeNub 4.5.3
  84. com.apple.driver.AppleUSBComposite 4.5.8
  85. com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
  86. com.apple.iokit.IOBDStorageFamily 1.6
  87. com.apple.iokit.IODVDStorageFamily 1.7
  88. com.apple.iokit.IOCDStorageFamily 1.7
  89. com.apple.iokit.IOFireWireFamily 4.4.5
  90. com.apple.driver.XsanFilter 403
  91. com.apple.iokit.IOAHCISerialATAPI 2.0.1
  92. com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
  93. com.apple.iokit.IOUSBUserClient 4.5.8
  94. com.apple.iokit.IO80211Family 412.2
  95. com.apple.iokit.IOEthernetAVBController 1.0.0d5
  96. com.apple.iokit.IONetworkingFamily 2.0
  97. com.apple.iokit.IOAHCIFamily 2.0.7
  98. com.apple.iokit.IOUSBFamily 4.5.8
  99. com.apple.driver.AppleEFIRuntime 1.5.0
  100. com.apple.iokit.IOHIDFamily 1.7.1
  101. com.apple.iokit.IOSMBusFamily 1.1
  102. com.apple.security.sandbox 177.3
  103. com.apple.kext.AppleMatch 1.0.0d1
  104. com.apple.security.TMSafetyNet 7
  105. com.apple.driver.DiskImages 331
  106. com.apple.iokit.IOStorageFamily 1.7
  107. com.apple.driver.AppleKeyStore 28.18
  108. com.apple.driver.AppleACPIPlatform 1.4
  109. com.apple.iokit.IOPCIFamily 2.6.8
  110. com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.19)

Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Microsoft® 2.4GHz Transceiver v5.0, 0x045e (Microsoft Corporation), 0x074f, 0xfa140000 / 6

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3


The forum added the random formatting, ive uploaded the file to this link anyway: http://cl.ly/38203d042Z1y20131k2r

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 16, 2012 3:43 PM

Reply
Question marked as Best reply

Posted on Feb 16, 2012 4:10 PM

Try to repair permissions Applications > Utilities > Dish Utilities > Click on Macintosh HD > Repair Permissions


You are running 11D50 which is a developer build you need 11D50b the final build


You should download this and install it it should help clean up some files you might have inadvertently changed http://support.apple.com/kb/DL1484

4 replies
Question marked as Best reply

Feb 16, 2012 4:10 PM in response to AlexMartinelli

Try to repair permissions Applications > Utilities > Dish Utilities > Click on Macintosh HD > Repair Permissions


You are running 11D50 which is a developer build you need 11D50b the final build


You should download this and install it it should help clean up some files you might have inadvertently changed http://support.apple.com/kb/DL1484

Feb 16, 2012 5:57 PM in response to AlexMartinelli

Uninstall the worthless Intego and Kaspersky "anti-virus" products. They may not be causing this problem, but they can cause plenty of others and can do you no good whatsoever.


I agree with the suggestion to run the 10.7.3 combo updater. Repairing permissions is a waste of time.


After all that, I suspect you'll still have an unstable system, because it sounds like you have a hardware fault.

Macbook Pro 2010 Forced to Restart - is there a major problem with it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.