SoloHiker
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Q: Selective Contacts sync with Exchange

Hi, all!  User has a brand new iPhone 4s; corporate back end is Exchange 2010, Outlook 2010 on desktop.

 

How can I go about setting up the Exchange account on the iPhone so it imports *only* the Contacts list proper, and not the ancillary contact lists like Suggested Contacts, Frequent Contacts, etc?  Wiping out all address books in Outlook is not an option.  I've done this on several different iPhones and all the extraneous stuff comes in as well, leading to hours of selective clean-up on the iPhones.

 

Thanks!

SteveB

Posted on Feb 16, 2012 3:56 PM

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Q: Selective Contacts sync with Exchange

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  • by KiltedTim,

    KiltedTim KiltedTim Feb 16, 2012 6:25 PM in response to SoloHiker
    Level 9 (55,862 points)
    Mac OS X
    Feb 16, 2012 6:25 PM in response to SoloHiker

    Are you syncing with Exchange or Outlook?

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 7:57 AM in response to KiltedTim
    Level 1 (5 points)
    Feb 17, 2012 7:57 AM in response to KiltedTim

    The back-end is Exchange 2010, with Outlook 2010 on the desktop.

  • by KiltedTim,

    KiltedTim KiltedTim Feb 17, 2012 8:24 AM in response to SoloHiker
    Level 9 (55,862 points)
    Mac OS X
    Feb 17, 2012 8:24 AM in response to SoloHiker

    Yes, but what are you syncing to? Do you have the Exchange account set up on the phone, syncing contacts, calendar and mail, or are you just syncing mail to the phone (via Exhchange or IMAP) and syncing contacts, etc. from the desktop Outlook client?

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 9:11 AM in response to KiltedTim
    Level 1 (5 points)
    Feb 17, 2012 9:11 AM in response to KiltedTim

    An Exchange "account" has been set up on the iPhone which connects to and syncs with the Exchange 2010 back-end.

  • by woodyco,

    woodyco woodyco Feb 17, 2012 9:11 AM in response to SoloHiker
    Level 1 (10 points)
    Feb 17, 2012 9:11 AM in response to SoloHiker

    do the users need the ancillary contacts in Outlook 2010?

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 9:35 AM in response to woodyco
    Level 1 (5 points)
    Feb 17, 2012 9:35 AM in response to woodyco

    Woody, thanks for replying.  Yes, the user in question refuses to delete the contacts in address books such as Frequent Contacts and Suggested Contacts, even tho they just create "MIME:" entries on the iPhone when the Contacts sync is enabled.

     

    I am very curious what others who have Exchange back-ends do when the ancillary Contacts, and not just the singular "Contacts" address book syncs all the various address books automatically with the iPhone, rather than allowing the user to select which address books are sync'd.

     

    Edit: I've noticed in several posts on various forums that people are referring to "syncing Contacts in iTunes"...  I don't recall ever seeing that option, and don't see it in the iTunes I'm staring at right now (iTunes/Win).  Is this from an old version, or Mac only, or Mac only with iMail?  Anyone know about this?

     

    Message was edited by: SoloHiker

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 10:54 AM in response to SoloHiker
    Level 1 (5 points)
    Feb 17, 2012 10:54 AM in response to SoloHiker

    Just a quick follow-up for those following this thread: there's an option in Outlook to disable the Suggested Contacts showing up as an email address book that I've read will eliminate the Suggested Contacts at least from an iPhone sync.  Unfortunately, this has no effect in my environment (Win7 desktop, Outlook 2010 on desktop and Exchange 2010 back end, user with iPhone 4s latest).  The Suggested Contact continued to sync after disabling the above noted checkbox.

     

    SteveB

  • by woodyco,

    woodyco woodyco Feb 17, 2012 11:02 AM in response to SoloHiker
    Level 1 (10 points)
    Feb 17, 2012 11:02 AM in response to SoloHiker

    Try disabling suggested contacts. You're not deleting contacts, per se, you're just turn off the oulook feature to..suggest contacts.

  • by woodyco,

    woodyco woodyco Feb 17, 2012 11:07 AM in response to SoloHiker
    Level 1 (10 points)
    Feb 17, 2012 11:07 AM in response to SoloHiker

    Just thought of this.

     

    Disable the Suggested Contacts showing up as an email address book.

     

    Go to the mail account and turn contacts sync to off

    then wait a min or so for it to turn off

    Then turn it back on

    wait for the sync & then see if the duplicates are there.

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 11:11 AM in response to woodyco
    Level 1 (5 points)
    Feb 17, 2012 11:11 AM in response to woodyco

    Woody, thanks for replying!

     

    And I beat you to it! ;-)  See my post above; disabled the Suggested Contacts, had no effect.

  • by woodyco,

    woodyco woodyco Feb 17, 2012 11:30 AM in response to SoloHiker
    Level 1 (10 points)
    Feb 17, 2012 11:30 AM in response to SoloHiker

    Did you have the contacts resync after you disabled it?

  • by SoloHiker,

    SoloHiker SoloHiker Feb 17, 2012 3:12 PM in response to woodyco
    Level 1 (5 points)
    Feb 17, 2012 3:12 PM in response to woodyco

    Woody: yes; the Suggested Contacts sync'd anyway.

  • by bricon123,

    bricon123 bricon123 Mar 13, 2013 2:49 PM in response to SoloHiker
    Level 1 (0 points)
    Mar 13, 2013 2:49 PM in response to SoloHiker

    I see the last reply was Feb 17, 2012. Did you ever resolve this? I have multiple Contact list, the default (that I want sync'd), suggested like you have, as well as others. I only want the default exchange contact list. Any word?

  • by jjmc2,

    jjmc2 jjmc2 Feb 3, 2014 5:00 AM in response to bricon123
    Level 1 (0 points)
    Feb 3, 2014 5:00 AM in response to bricon123

    I found the follwing solution: set up icloud as an additional account in outlook, copy the selected contacts into the contacts in icloud and use on the iphone only the icloud contacts, not the exchange contacts.

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