If I upgrade to Lion now will mountain lion be a free update?

no one knows yet, but no other major OS X upgrade has been free.

Upgrade policies will not be known until ML is released.

Anything else at this time would be pure speculation.

I really hope that Apple will do the right/ethical thing and give recent (within the 8-9 months) purchasers of macbook, macbook pros, macbook air, and people who just bought single OS copies of Lion OS-either a free copy of Mountain Lion or a huge discount price on the OS ($5.00 max ). Let's be honest here....Mountain Lion is the patched up Lion. Apple couldn't release an update large enough to fix the problems with Lion so they instead created a new OS. They know that is the truth.

As someone who just bought a macbook pro that came pre-installed with Lion (had no choice really but to accept that or completly wipe it clean and try to put on Snow Leopard, but I was hesitant to because of being warned not to try that on the pre-installed macbook pros.) I don't feel it is right that I would have to pay for another OS when I was already supposed to have a functional OS included with my recent major purchase. Let's think about it for second: when I got a powerbook g4 around 2004/05 I paid about the same price as this macbook pro i now own. With that I got the lap top, the installer OS cds (a functional OS I might add), manual, stickers, a vga adapter, s-output cord, ac adapter, ac extension cable, and phone cord. With the 2011 macbook pro I got the laptop, manual, stickers, ac adapter, ac extension cable, and cloth to wipe off my screen. I didn't get any s-video output or vga adapter, and I'm actually glad that they didn't give me any lion installer cds because that would have been a waste of optical disc. What came free in a box over 6 years ago (vga adapter display port) is now $30 extra at the apple store. Also, no s-video. So I can't hook it up to an external monitor or tv. (and no, I can't just go and buy a fake one on amazon because I have analog so i would on top of that buy a pc converter box. ) I honestly wouldn't mind buying the converter box... had I gotten a free vga display adapter with my laptop. Also let's compare a minor difference in applecare: back then I got a receipt and a box with some info and a applecare test cd that was good for diagnostic utility testing. while maybe a bit old fashioned, I still like having cds that I can use for testing problems. This time, I didn't get any info box or cds, or a receipt for that matter--well i did get an email saying I had extendedapple 3 year but I never had the chance to make a phone confirmation that proves I am in service. I feel that is a bit risky sending people home without a hard copy of your purchase. They could just claim you didn't buy it. maybe i'm just old fashioned that way. To be clear, i can't compare the actual service of applecare of present day and former because so far I haven't had enough use of it to compare it yet.

What I'm getting at is that with the money they saved on gypping me with included accessories and a function OS, surely they could afford to right the situation by giving me a free copy of the new OS Mountain Lion. I might add, that way back when I had my powerbook g4 I went into to apple's genius bar one day and was trying to get an issue fixed regarding the itunes razor phone I had just purchased (way back before iphone had just come out) the music wasn't transferring from my computer to my phone. The guy was very very nice and he said he couldn't fix the problem with the phone (the usb turned out to be damaged) and he upgraded my panther to tiger for free!

That is an example of good customer service. That is example of keeping loyal apple customers.

---also--I found something posted on another forum that I felt I just had to share that further demonstrates examples of extrodinary past customer service from Apple:

< Email Edited By Host >

Chances are it will be the same price as Lion (£20.99), which I think is relatively cheap for an OS upgrade.

I can see apple giving you the newest OS X if it were to come out like next month... but its not coming out until mid/late summer.... Just pay the 29.00 dollars

i would agree that $20.00 is cheap as far as an OS is concerned.

It isn't unreasonable at all.

What is unreasonable is the principle behind making a loyal customer who just bought a brand new 2000 dollar computer w/ Lion and an extended 3 year warranty less than a month ago buy something which should have been already provided to him/her. It's morally wrong. If Lion was a functional OS with very few bugs and problems I would just stick to Lion ,wait a couple years, and then buy the new Mountain Lion OS. But when the OS I just got is not working like it should be....then it is the moral/ethical responsibility of the seller to make this right.

**and for someone who paid 300 dollars extra for applecare this shouldn't even be questioned. I should definitely be getting this free.

If I don't get it free with applecare than I will seriously question the applecare service protection. This is a problem with my computer. Lion was

pre-installed with my macbook pro and should be included in the protection.

You shouldn't get upset over it.. just take it into apple and see what they have to say... If your still not satisfied... then you can type your life away! even start a online petition!

Applecare covers hardware faults, not software. There is no MAJOR flaws in Lion, granted there are a few issues, but paying for Applecare to protect your Mac should not include free OS upgrades. If it did, then the price would be a lot higher.

When you signed up for Applecare you would of known that it did not include free OS upgrades. Simply demanding one isn't going to get you anywhere.

AGREEDDDDDDD, ask questions before you buy something that is $1,000.00 +!

richardm0025 wrote:

You shouldn't get upset over it.. just take it into apple and see what they have to say... If your still not satisfied... then you can type your life away! even start a online petition!

that's not actually a bad idea. If I felt I had to get to that point (hopefull it won't) i might.

and you say I shouldn't get upset over it? richardm0025, you obviously are the kind of person who doesn't easily get upset throwing 2000 dollars to something that works at sub par. I wish I could be that care free with my money.

Yeah that is what makes me different from you. But on a serious note all you have to do is reformat the hard drive and re install osx on it and should be good. Im careless with my money because I can be. Always ask questions, try out the product, and review it online before you go out and pay $2000.00 .. I paid $3000.00 for macbook pro to over heat all the time... turns out it was a poorly designed macbook pro... Thats where I learned to always make sure its the right item you want before you buy it!

I wanted nothing to do with Lion, and all the problems that it has, but I'm intrigued with this new Mountain Lion Update. I'm going to wait until it comes out and see if I can leap from Snow Leopard to Mountain Lion and skip Lion altogether...

Ryan

slyguy_28 wrote:

I'm going to wait until it comes out

Ryan

Most sensible comment made in this thread yet.

Thank You

Pete

I don't think so: Leopart --> Snow Leopard costet $128

Snow Leopard --> Lion €24,99

I think it would be the same price : €24,99 or around that price

Compared to Microsoft, Apple upgrades are cheap. However, I remember when Apple was young and all the upgrades were free. Miss that a lot!

Just upgraded to Lion, wishing I hadn't now, but too late, hope Mountain Lion fixes the glitches.