I downloaded an online printer manual from Canon which installed a bunch of xxxxx.help files. It doesn't work. Canon says I need the application Help Viewer in the Library's CoreServices folder. I have no such folder on Snow Leopard, Leopard or Tiger.
Canon unhelpfully tells me to ask Apple.
Anybody know what they're talking about?
iMac, Mac OS X (10.6.8)
CoreServices are found in /System/Library/CoreServices
I am looking on my 10.6.8 machine and I see: /System/Library/CoreServices/HelpViewer. If you are missing that application or the CoreServices, you will need to Archive and Install your machine because those apps are part of the OS. I really doubt that these are missing because your computer would not function correctly.
Thanks, guys, but I have looked in both the hard drive library file and user library file, and no such folder appears. The Mac help menus work just fine. Here is a representative library file screen shot.
The same is true of two other computers I have (2 iMacs and 1 MacBook Air, all running 10.6.8).
I can't navigate to a HelpViewer application that I can't find. (I've used Spotlight and EasyFind and no such file exists.)
The mystery deepens.
You're looking in the wrong place. It's from the root of the hard drive, not in your user's Home folder which is where you're looking. You need to be looking here in the Open With dialog:
hard drive/System/Library/CoreServices/HelpViewer
It's the application that gets launched any time you use the Help menu in Finder or any Mac OS X application.
If just double-clicking on those files doesn't open Help Viewer automatically, try control-clicking on any of those .help files, select Open With -> Other, navigate to the Help Viewer and select it.
Hope this "helps". 🙂
Choose Go to Folder from the Finder's Go menu and provide /System/Library/CoreServices/ as the path.
(64184)
OK, I feel officially dumb now. I forgot there are at least 3 library files.
Thanks.
Where (What) Is CoreServices?
