1 2 3 4 Previous Next 57 Replies Latest reply: May 10, 2012 11:25 AM by pamelus Go to original post
  • 45. Re: SCX-4300 No Scan
    maxy81 Level 1 Level 1 (0 points)

    Hi all,

     

    I can't find the Samsung Scanner.app.

    My path ends here: /Library

    Theres no "image capture" folder. Is it hidden? Any help...

     

    Thanks in advance

  • 46. Re: SCX-4300 No Scan
    metegurolugur Level 1 Level 1 (0 points)

    Thank you lubomir.gabrilov....

    I followed the instructions and then... bingo!!!....

  • 47. Re: SCX-4300 No Scan
    bluuskii Level 1 Level 1 (0 points)

    Image capture does not recognize the samsung scanner but it appears in the apple menu>system preferences>print/scan and it works froms there.

     

    Any thoughts on how to get image capture to recognize the scanner?

     

    Thanks

  • 48. Re: SCX-4300 No Scan
    ilNebbioso Level 1 Level 1 (0 points)

    Lubomir.gavrilov on 29-feb-2012 10.53,

    really solved my problem with SCX-4300 on MacOs 10.6.8.

    Thank you!

  • 49. Re: SCX-4300 No Scan
    pkarsai Level 1 Level 1 (0 points)

    So, 2.4 is released. Any1 tried it yet? Does it have the scanning capability restored or should we stick with 2.2?

  • 50. Re: SCX-4300 No Scan
    ilNebbioso Level 1 Level 1 (0 points)

    Pkarsai, hello!

    Where did you find 2.4? You did not provide any link!

    But, unfortunally I cannot help you anymore: the Mac who has got the problem, here, is owned by a customer, which is happy using 2.2. Sorry!

  • 51. Re: SCX-4300 No Scan
    pkarsai Level 1 Level 1 (0 points)

    2.4 is from Apple Software Update

  • 52. Re: SCX-4300 No Scan
    DyeMacPro Level 1 Level 1 (0 points)

    Go to your mac logo, top left side on your screen, go to "search for updates" and you'll find it.

     

    On the other hand, has anyone try it yet.....I had in the past the issue with version 2.3 since my Scan died, I have to made all the process to delete the version and download from another web page version 2.2 and finally got my scan fixed...

     

    Looking forward to here people that downloaded this version and hope to say scan and print works!! Hahaha.....

     

    Hope this help guys..

     

    Rgds,

  • 53. Re: SCX-4300 No Scan
    christianbryan Level 1 Level 1 (0 points)

    Everyone who has the SCX-4300 or SCX-4500 should stick with v2.2. According to this knowledge base article scanning isn't supported on these models.

     

    Who should I get in touch with to see about getting this fixed?

  • 54. Re: SCX-4300 No Scan
    pkarsai Level 1 Level 1 (0 points)

    This is outrageous! Those responsible for these drivers should really be ignorant. Not only they made a mistake with 2.3 but they care so little to leave it as it is in the next version? What are they thinking?!

  • 55. Re: SCX-4300 No Scan
    DyeMacPro Level 1 Level 1 (0 points)

    Wow......what exactly happened pkarsai?

     

    Could you give us all the details why I supposed its still the same bad update?

     

     

    Thanks man!

  • 56. Re: SCX-4300 No Scan
    DyeMacPro Level 1 Level 1 (0 points)

    Wow......what exactly happened pkarsai?

     

    Could you give us all the details why I supposed its still the same bad update?

     

     

    Thanks man!

  • 57. Re: SCX-4300 No Scan
    pamelus Level 1 Level 1 (0 points)

    So I wrote to Samsung support and they replied:

     

    Thank You for contacting us. For this moment we do not consider further support for Your operating system with this model. If everything works at drivers version 2.2 I suggest that You stay with that. I'll send Your suggestion further to section responsible in that matter.

     

    Best regards

    Bożek Arkadiusz

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