Error says download of a file failed

Question

Level 1

8 points

Error says download of a file failed

Says Safari cannot download file. It is a zip file from my college and says it is for ipods. I just purchased the Ipod Touch for this purpose so could just be the operator. Any suggestions?

iPod touch

Posted on Feb 17, 2012 11:25 AM

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Answer 1

varjak paw

Level 10

182,668 points

Feb 17, 2012 11:42 AM in response to kamerson

The message is correct; except in very limited circumstances, files for reasons of security cannot be downloaded via Safari in any iOS device. The most practical way (and possibly the only way) to download this file is by using your computer, and then, depending on what the file is, transfer it to your iPod via iTunes.

Regards.

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Answer 2

kamerson Author

Level 1

8 points

Feb 17, 2012 12:05 PM in response to varjak paw

So, I donload the file to my computer and then email it to myself then open it in iTunes? Sorry, not real schooled in all of this, still learning. I assumed there must be a way since they label the file to download for ipods, I just did not know how it would work.

Thank you

Kelly

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Answer 3

varjak paw

Level 10

182,668 points

Feb 17, 2012 12:08 PM in response to kamerson

Without knowing what this file is, I can't provide specifics. But one way or another you need to get it to computer you use to sync your iPod; whether you email it to yourself, transfer it to the computer via a USB flash drive, or just download it on the computer you use to sync your iPod is up to you.

Beyond that I'd need to know what the "file" is for to provide further advice. If the web page this file is on is public, post the URL and we can see if we can figure it out.

Regards.

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Answer 4

kamerson Author

Level 1

8 points

Feb 17, 2012 12:32 PM in response to varjak paw

The link is on Colorado State University Ramct Student Login. Please see below. We are to click on the iPod link and save the file. I usually click on the High Speed link on my laptop but when I tried for the iPod, it wanted me to download Silverlight but that didn't download either. The file name is 201210_BUS630s5iPod.zip.part but I cannot open it on my computer either. Sorry, I did not see a way to attach a file.

User uploaded file

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Answer 5

varjak paw

Level 10

182,668 points

Feb 17, 2012 1:11 PM in response to kamerson

Your image didn't post. You need to use the "camera" icon in the toolbar when you're composing a message here and select the picture you want to upload.

Please post the URL to the web page from which you're trying to download this file. I've looked at the RamCT Student Login page and there's no download there that I can see, nor can I find any other mention of iPods other than the BlackBoard Mobile app which you get from the iTunes Store.

Regards.

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Answer 6

kamerson Author

Level 1

8 points

Feb 17, 2012 1:46 PM in response to varjak paw

https://ramct.colostate.edu/webct/entryPageIns.dowebct Once you are in go to the link (middle of page) titled BUS-630-001-801-2012SP-COB Information Management-Combined-2012SP. Then go to the icon that says Course Sessions. Click on week 5 then the lecture icon that says Session 5. That is where you will see the options to down load our lectures. I usually use the high speed connection but since I purchased the iPod Touch, I thought I could download the ipod file.

< Edited By Host >

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Answer 7

varjak paw

Level 10

182,668 points

Feb 17, 2012 1:45 PM in response to kamerson

DO NOT POST YOUR LOGIN DETAILS HERE!!!! Everyone here is just a fellow user, so you've just given away very sensitive information. I've asked the Hosts here to remove that information, but you've already made it public, so you need to change your password to your Blackboard account at CSU IMMEDIATELY!

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Answer 8

varjak paw

Level 10

182,668 points

Feb 17, 2012 1:44 PM in response to kamerson

As to the file, you need to ask your professor about this. There's no way for any of us to be able to tell with any certainty what sort of file it is and so tell you how to get it onto your iPod. I'm guessing that you would need to download it on your computer, unzip it (a Mac can unzip the file if you just double-click on it; a Windows system will need an unzip utility), drag it into iTunes, and then sync it to your iPod, but that's just a guess.

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