iCloud backup takes forever and failed systematically on iPad 2 OS 5

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iCloud backup takes forever and failed systematically on iPad 2 OS 5

Hello

iCloud backup hasn't work on my iPad 2 OS 5 since early January. It doesn't seem to try to backup automatically,mormif it does it probably fails, and when I launch the backup manually it starts correctly and estimates backup time will be 3 hours. But even if my iPad is connected to WiFi, locked and plugged in during 8 hours or more, the backup still seems to be in progress but when the bar is almost full like if it was about to end the backup it suddenly stops and I got the message Backup Failed..it's very frustrating..

I've setup correctly my iPad and iTunes to backup with iCloud, the estimated storage volume is 3 GB, is it the reason why it fails?

Back up works on my iPhone 4 but if I can't back up and sync with iPad it's not cool...

Thanks for your help!

Fred

iPad, Other OS

Posted on Feb 17, 2012 12:22 PM

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Answer 1

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Katie_Bug_88

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Feb 17, 2012 12:48 PM in response to misterpage

How much storage do you have available?

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Answer 2

misterpage Author

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Feb 17, 2012 2:13 PM in response to Katie_Bug_88

Hello Katie

Sorry I forgot to mention that I have 15 GB storage and 11.6 GB left so it doesn't seem to be a storage capacity issue,

Thanks for asking,

Cheers

Fred

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Answer 3

Feb 18, 2012 10:34 AM in response to misterpage

Hi,

I had the exact same problem. Ipad2, IOS5, 15GB on iCloud, very slow backup which fails after a long time, last backup december 1st. The same with manual backup starts.

What I did: made the backup content as small as possible. I had several GBs of books and magazine in FileApp, iBooks and apps like these. I chose not to be backed up these. The backup size was much more smaller than the remaining space on my iCloud account. I didn't sart the backup manually, instead I waited for the automatic backup. Checked after 3 hours and the backup was finally made succesfully.

One more thing, it's important for automatic backup to start to load the battery, lock the screen (and be on wifi).

I suspect that this issue is connected to too big backup size BEFORE buying the 10+ GBs. The iCloud account or the iPad itself doesn't recognize all the space you have in iCloud if you - at some point in the past - tried to upload too much data.

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Answer 4

misterpage Author

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Feb 19, 2012 2:30 PM in response to balazs288

Hello,

Thanks for your reply. I've tried to what you suggested to keep the back up as "light" possible but it didn't work, after several hours and when the progress bar was almost full, the backup stopped. Message: there was a problem completed the backup, please try again later...

Actually I've wasted money purchasing 10 extra GB of storage for nothing...it's so frustrating and Apple technical support must be the worst in the world, they're absolutely clueless (and useless)

Thanks anyway, I'm glad it worked for you.

Best

Fred

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Answer 5

Feb 20, 2012 9:26 PM in response to misterpage

Have you tried this article: http://support.apple.com/kb/TS3992

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Answer 6

May 2, 2013 8:24 AM in response to misterpage

I have the same problem on my ipad 3. I have reduced my backup to practically nothing, deleted my backup, and yet it still takes hours. Even then it never finishes and tells me the backup failed with no explanations. It worked fine 2 weeks ago. My iPhone seems ok.

Help me someone.

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Answer 7

May 2, 2013 11:03 AM in response to misterpage

After trying out every suggestion, I determined that it is A ROUTER PROBLEM. Try resetting the router. It worked for me.

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