Entourage quit getting me.com mail

What server addresses are you using to access iCloud mail in Entourage (which does not support iCloud per se, but Mail should work)

The correct servers are at:

imap.mail.me.com (incoming) and smtp.mail.me.com (outgoing) if (as I suspect) you never changed addresses after a Mobile Me account transition you are seeing expected behavior and should enter new server addresses.

Jack Tomac wrote:

Yes, I found that item on an earlier discussion and made those changes, with no results. Any other thoughts ? ? ?

Yes,

Use iCal, Address Book and Mail, they work.

Did you turn SSL on and make sure the ports match those in Apple's info page:

http://support.apple.com/kb/HT4864

Jack Tomac wrote:

This link helped. But it took a combination of an upgrade to Office for Mac 2011, help from http://support.microsoft.com/kb/2648915#appliesto, and the info on the link you provided to get it to work. The Apple support page says to use imap.mail.me.com and smtp.mail.me.com, which made all the difference in the world. Thanks,

You mean same addresses as I said earlier?

Csound1

Re: Entourage quit getting me.com mail

Feb 17, 2012 4:16 PM ( in response to Jack Tomac)

What server addresses are you using to access iCloud mail in Entourage (which does not support iCloud per se, but Mail should work)

The correct servers are at:

imap.mail.me.com (incoming) and smtp.mail.me.com (outgoing) if (as I suspect) you never changed addresses after a Mobile Me account transition you are seeing expected behavior and should enter new server addresses.

No problem, glad you arrived at the right place 🙂

Hi, im having major problems with Entourage sine update to Lion!

i have followed this thread and changed all servers to the required settings but i am still getting the same "Authenticationfailed" message!!

any help would be great!

thanks.

If you are quite sure the server settings are correct, go to http://appleid.apple.com and change your password, making sure that it complies with Apple's requirements: at least eight characters, of which at least one must be a numeral and one a capital letter.

OK, but before i do, do you know why the old password works on webmail and everything else but Entourage ?

I've no idea. But some people have found that making sure the password is compliant with Apple's recently introduced requirements helps them. It may or may not help you. If it doesn't, then the next step is Support. You could try MobileMe Support (I know you're on iCloud but there is no free support for that unless you happen to have AppleCare, and MobileMe Support have helped some people). Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to 'live chat'.