Currently Being ModeratedFeb 17, 2012 7:38 PM (in response to DannyPeru)
My fitoughs ought was 'iCloud symbol' but I'm not so sure... Could you try and post a screen capture of these symbols? That might help
Currently Being ModeratedFeb 17, 2012 8:27 PM (in response to Ferretbite)
I can't a screen shot of it right now since I'm on a mobile device right now. But after messing around with the App Store and iTunes Store settings, something new came up. I turned off automatic sync for both and the use cellular network for downloading option. Now when I try to play those duplicate songs with the weird symbol a message pops up that says "Cannot Play: Connect to a WiFi to play 'song name'. You can enable cellular playback in settings."
I don't use iCloud and in my settings it's turned off. This started happening when I bought a an album and a few other songs in iTunes via my PC.
These songs...are in delete-able, even when I unsync everything from the iPhone. And some songs that are supposedly synced. Don't show up at all in the album. But if I manually manage the music, it's there, saying its on my phone...when it's not.
Currently Being ModeratedFeb 17, 2012 8:28 PM (in response to DannyPeru)
Sorry for the grammatical and spelling errors. It's normal not this messy.
Currently Being ModeratedFeb 17, 2012 8:30 PM (in response to DannyPeru)
See what I mean...
Currently Being ModeratedFeb 19, 2012 8:43 AM (in response to DannyPeru)
Currently Being ModeratedFeb 19, 2012 9:08 AM (in response to DannyPeru)
Tha symbol means the song is being downloaded. Try to let it download before you delete it, to check on its progress keep an eye on the outward circle it'll turn blue.
Currently Being ModeratedFeb 19, 2012 10:44 AM (in response to Ferretbite)
The problem is that even though I have wi-fi the songs aren't downloading. It's day two and it's still stuck like that. At least I know it's trying to download. I don't where to go from here though...
Currently Being ModeratedFeb 19, 2012 10:50 AM (in response to Ferretbite)
Okay! problem solved, I just restarted the dowload process. Once the songs are downloaded the phone lets me delete the duplicate. Thank you very much!
Currently Being ModeratedApr 4, 2012 12:55 PM (in response to DannyPeru)
how did you restart the download process? i have the same problem
Currently Being ModeratedJun 3, 2012 3:23 PM (in response to DannyPeru)
I would also like to know how you restarted the download process. I've had this problem for months.
Currently Being ModeratedJun 4, 2012 9:44 PM (in response to johndoeloldr)
Got it. It's some sort of issue with the iTunes Match process. Go to Settings > Music on your iPhone and toggle on iTunes Match, then toggle it back off and leave the menu. You might try messing around with a few of the settings while you're in there, but that's what did it for me.
Currently Being ModeratedJun 5, 2012 4:13 PM (in response to DannyPeru)
I am having this problem as well. However, it's a bit different. I bought two whole albums off of iTunes the other day from my Mac. They downloaded, and synced to my iPhone. These albums can play on my iPhone normally but there are also duplicates with the symbol as described above, except with no art work and they will not play.I am a user of iCloud, but not iTunes Match. All the songs are properly downloaded on my Mac. I've tried hard reset as well and powercycling my phone.
Everything is all up to date, and I've tried taking these two albums off then back on my iPhone, but that didn't do anything.
And I don't know what you mean by restarting download process. These songs are already downloaded and I just checked for downloads and there's nothing to be downloaded!
Currently Being ModeratedJun 18, 2012 2:02 AM (in response to Ryan Cuncannon)
I had the same problem, i had song then duplicate with the grey circle, i deleted the song that was working then redownloaded it from itunes songs not on this iphone, give that a try.
Currently Being ModeratedAug 4, 2012 5:13 AM (in response to DannyPeru)
Thanks Spaceball!. This worked.
I have an iPhone 4 with Match on. I went to Settings, Music, turned off iTunes Match, then turned it back on. Thought it would take a while to fix the problem but it did it immediately.