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hsafronchik

Q: It seams that the tip 3 is a problem in my Macbook Pro.

I have a mid 2010 13' macbook pro.

 

I have the mac os 10.6.3 Disc Version 1.0 2Z691-6653-A that came with my Mac.

 

When want to start up from the disc and reinstalled Snow Leopard I have a pop up saying "This mac os can't be installed in this computer" just after the choose of language.

 

Is this normal?

How do I get to a solution?

 

Thanks

MacBook Pro, Mac OS X (10.6.3)

Posted on Feb 18, 2012 7:33 AM

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Q: It seams that the tip 3 is a problem in my Macbook Pro.

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  • by jpeck72,

    jpeck72 jpeck72 Feb 18, 2012 10:09 AM in response to hsafronchik
    Level 1 (0 points)
    Feb 18, 2012 10:09 AM in response to hsafronchik

    I had the EXACT SAME ISSUE with my computer (same exact kind, except I'm running OS X 10.6.8).

    Don't worry. Nothing went wrong, it's just a license issue or something.

    My hard drive failed a week ago, and I replaced my hard drive with a solid state drive. When I went to reinstall the operating system, the same exact thing happened.

    You are probably out of warranty like I am, but don't worry, it's very unlikely you'll have to pay anything to fix it. Just make an appointment at the Apple Store at the Genius Bar, and they'll ask you a few questions about it. Tell them the message that appeared, and they'll ask what operating system you were running. Make sure you say that you need 10.6 reinstalled, and they'll go into the back room for about 10 minutes. When they get back, they'll explain what was wrong, and your MacBook Pro will be up and running. The whole thing should be free of charge.

     

    Hope that helps.

  • by hsafronchik,

    hsafronchik hsafronchik Feb 22, 2012 12:20 PM in response to jpeck72
    Level 1 (0 points)
    Feb 22, 2012 12:20 PM in response to jpeck72

    Ok

    Thanks a lot

    I'll try it.