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Question Mark Problem Startup

my problem is my audio wasnt working and i had stuck cd the i decided to turn the machine off and reset the pram so i did and it was loading with the apple logo and spinning wheel for about 10 min so i decide i would to a force shut down and turn it back on and when i did there was no logo or spinning wheel so i tried the option button button it is just a cursor i got the cd out now but i still have the grey screen for about ten min and the question mark folder logo

iPhone 4S, iOS 5.0.1

Posted on Feb 18, 2012 9:24 AM

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5 replies

Feb 18, 2012 10:53 AM in response to kingapp

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.

Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.

When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?

If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.

If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Question Mark Problem Startup

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