Previous 1 2 3 4 5 Next 156 Replies Latest reply: Sep 21, 2014 1:27 PM by Ralph Johns (UK) Go to original post Branched to a new discussion.
  • rushideshmukh Level 1 Level 1 (0 points)

    I'm having a Mac Pro Early 2008 edition which to which I haven't attached any webcam.

    So there is no question of getting FaceTime to work.

     

    But somehow I'm not able to get my iMessage to work. Tried all your steps but failed..

     

    Infact there is no process called IMAgent in my "Activity Monitor" and thus no plist file for the same.

    What could be the reason??

     

    And is there any way I can uninstall this iMessage and get my previous iChat back then atleast i can chat with my facebook & gtalk friends....

  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Hi,

     

    Try the Uninstall option in the Messages Menu.

     

    IMAgent is a support app stored in the Hard Drive/Library/Frameworks/IMCore

    It is supposed to start when the Computer does as for iChat/Messages and FaceTime it provides Off Line Listening for FaceTime Calls and iChat Off Line IMs

     

    Of course FaceTime can be set to "Off" in it's Preferences so it does not Listen and so can iChat/Messages but neither will stop IMAgent from launching.

     

     

     


    8:04 PM      Friday; June 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • rushideshmukh Level 1 Level 1 (0 points)

    thank you so much for your quick reply.

    actually there is no IMCore directory in my Mac's Hard Drive/Library/Frameworks/

    what could be the reason?

     


  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Oh My,

     

    My Fault.

     

    Should be Hard Drive/System/Library/Frameworks where you will find an Alias.

     

    This Alias actually points to the Hard Drive/System/Library/PrivateFrameworks where the IMCore.framework has been moved to for iChat 6 and FaceTime.

     

    My apologies again for the misdirect.

     

     

     

     


    8:09 PM      Saturday; June 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Niloc_415 Level 1 Level 1 (0 points)

    All of the above failed for me but thanks to Ralph I did some checking and long story short, ownership was not what it should have been.  This worked for me:

     

    Open Terminal

    cd ..

    ls

    sudo chown -R username username

     

    after typing 'ls" above you can see the user folder names which match your short username

    (replace username with your user's shortname, same as the user folder name)

     

    took about 10 minutes for me.  Reopened Messages and no more problems.

     

    Colin

  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Hi Colin,

     

    There are ways that you can do it in the Finder via the Info Panel  (Get Info on File or Folder)

    However it does take a long time to describe the steps.

     

    Your way may help people who are confident with Terminal methods.

     

     


    7:51 PM      Wednesday; June 20, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • hamburgahz Level 1 Level 1 (0 points)

    Hello.

     

    So about 6 months aho I got this iPod, and iMessage was working perfectly. But now, every single time I try to log into iMessage, it just asks me to verify and says, IS THIS THE EMAIL YOU WANT TO USE FOR IMESSAGE? Or something like that, and then it just quits and goes back to the log in screen. Please help!

  • Offybrown Level 1 Level 1 (0 points)

    It is not working for me. Any time I try logging in, it tells me to verify my email, and I have done the verification, but it keeps giving telling me that I have not verified, am using an ipad

  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Hi,

     

    It may pay for this to be asked in the iPad or iPhone Communities as it is, for you, about Messages on an iOS 5.x.x device.

     

    Although the functions are similar and in fact as your state some of the messages about errors appear to be the same they are in fact different.

     

    For a start I would be tempted to delete the Apple ID for Settings > Messages > received At > Caller ID and then re-add it.

     

     


    7:27 PM      Thursday; July 12, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • GDMT Level 1 Level 1 (0 points)

    I have did every possible fix you have posted here Ralph and unfortunately, i still cant get my iMessages beta nor my Facetime on my mac to work. I still get the could not sign in error.

     

    In addition, the com.apple.imagent.plist really didnt recreate for me when i deleted it, force quit the imagent on activity monitor, even did a restart on my mac then tried logging in again. I checked the plist if it was recreated but still none. I have the com.apple.imagent.plost.lockfile still there. Is this of any importance?

  • CandyT2311 Level 1 Level 1 (0 points)

    Hi,

     

     

    I'm having problems getting started iMessage and FaceTime. When I tried to sign in using my Apple ID a/c, it show "An error occured during activation. Try again.

     

     

    I also tried to create a new Apple ID a/c and it shows "Unable to contact the iMessage server. Try Again."

     

     

     

    I need help. Been trying to solve the problems since morning and till now it still haven been solved. Have already update the software to iOS5 but the error message still show..

     

    HELP PLS...

  • Jenny Taylor Level 1 Level 1 (0 points)

    Im having the same problem help

  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Hi,

     

    The .lockfile is not of any importance at this stage.

     

    Have you tried a PRAM reset ?

    Shut down the computer.

    Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.

    PRAM Keys

     

     

    If that does not work have you tried an SMC/PMU reset ?

     

    If that does not work then Download and Install the COMBO version of the OS level you are at  (over what you have)

     

     

     


    7:35 PM      Sunday; July 22, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (69,870 points)

    Hi Candy and Jenny

     

    I could do with knowing which OS level you are at.

    Snow Leopard (OS X 10.6.x) is likely to be up to version OS X 10.6.8 if you are Up-to-date.

    Lion's latest version is OS 10.7.4

     

    Actually iMessages suggests  you have downloaded the Messages beta and are using Lion.

     

    Also what sort of Apple ID ?

    MobileMe issued @me.com names are likely to have run out by June 30th 2012 at the latest.

    Most likely you were prompted to change/register for an iCloud Name (Also ending in @me.com)

     

    It may also pay to add a Public DNS server to System Preferences > Network > Advanced Button DNS tab

    Two that Google run are 8.8.8.8 and 8.8.4.4  (it seems some ISP DNS servers can't  find the server Apple uses for Messages Beta, iChat 6 and FaceTime)

     

     

     

     

     

     


    7:47 PM      Sunday; July 22, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • GDMT Level 1 Level 1 (0 points)

    The PRAM reset did it for me Ralph. Before i did it though, i made a fresh install of iMessages Beta, restart then did the PRAM reset. Finally, i got my iMessages working again!

     

    Thanks a million Ralph, i owe you big time mate.

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