My macbook pro can't read a dvd-r double layer

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My macbook pro can't read a dvd-r double layer

Hi everyone!

I have a Macbook Pro 2.66 GHz Intel Core 2 Duo 15 inches (mid-2009, model identifier MacBookPro5,3) with Mac OS X Lion 10.7.3. I can't read a commercial DVD DL-R (as indicated on the DVD). The DVD player doesn't mount the DVD and reject it after about a minute. All my other DVDs play fine on my computer and the problematic DVD plays on the more recent (about a year old) MacBook Pro of my wife. When looking at the properties of the DVD player via System Information, it says it should be able to play the DVD.

Any idea what the problem/solution could be? Thanks in advance for your help.

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 18, 2012 3:31 PM

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tjk

Level 9

51,116 points

Feb 18, 2012 3:52 PM in response to morpionz

Hi m,

SuperDrives are notoriously picky eaters. It may just be that brand or even that one disc won't play in that particular drive, or, it may be the drive needs cleaning.

You could purchase a CD/DVD drive cleaning kit, or you can try with materials you may already have on hand. Use a credit card, or something similar, and wrap it with an LCD cleaning cloth type product (basically a thin micro-fiber type cloth). Gently slide the "cleaner" in and out a few times in the left side of the optical drive opening. Make sure you can hold onto the cloth so it doesn't get stuck inside the drive. This cleans the lens, which may be all you need.

Also, have a look at this: http://support.apple.com/kb/HT280

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