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Can't see main menu on apple tv

I have had apple tv working until now. The main menu flashes, then goes directly to the movie menu option. I can't scroll to any of the other options...tv, music,...settings. I have unplugged the device several times with no luck. Also, I have tried holding down the menu key on the remote, also with no luck. If I do choose a movie, there is no sound. So, apple tv is effectively useless at this point. Can anyone help?

Apple TV

Posted on Feb 19, 2012 2:26 AM

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Posted on Feb 19, 2012 2:50 AM

If AppleTV 2 I would suggest you get a microUSB to USB lead and restore the unit via iTunes:


http://support.apple.com/kb/HT4367

You only connect it to the computer with the mciroUSB lead - no power lead needed.


AC

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Can't see main menu on apple tv

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