itunes 10.5.3 won't install on my windows 7 64 bit

Question

Level 1

0 points

itunes 10.5.3 won't install on my windows 7 64 bit

it says "Errors occurred while installing the updates. If the problem persists, choose tools > download only and try installing manually" if I try to upgrade from itunes 10.3.1

if i try to install the latest version of itunes 10.5.3 then it says "An error occurred during the installation of assembly ‘microsoft.VC80.CRT.type=”win32”,version=”8.0.50727.6195”.publicKeyToken=”1fc8b 3b9a1e18e3b”.processorArchitecture=”x86”’. Please refer to help and support for more information. HRESTULT: 0x800736FD"

i have tried to reinstall itunes and turned off my firewall

can someone please help?

also with itunes 10.3.1 my iPod Touch 4g stopped syncing recently because it demands the upgrade therefore i NEED the upgrade to work

my ipod touch 4gs are from august 2011 and january 2012 (both refuse to sync)

iPod touch (4th generation), Windows 7

Posted on Feb 19, 2012 12:43 PM

Reply

Answer 1

Feb 19, 2012 2:01 PM in response to rainyday1051

are you using the windows 64 bit itunes installer for 10.5.3?

Reply

Answer 2

rainyday1051 Author

Level 1

0 points

Feb 20, 2012 5:59 AM in response to margaret hewes

sorry but yea

Reply

Answer 3

Feb 20, 2012 10:29 AM in response to rainyday1051

Have you uninstalled all 6 components of iTunes?

Reply

Answer 4

rainyday1051 Author

Level 1

0 points

Feb 20, 2012 10:44 AM in response to Katie_Bug_88

thanks, but i've tried that as well

Reply

Answer 5

Feb 20, 2012 10:54 AM in response to rainyday1051

Go to support.microsoft.com/fixit

In section 2 click on: Install or upgrade software or hardware

Then click on the title in section 3: Fix problems with programs that cannot be installed or uninstall

This link may get you there: http://support.microsoft.com/mats/Program_Install_and_Uninstall/

Let it run and then try to download it again

Reply

Answer 6

rainyday1051 Author

Level 1

0 points

Feb 20, 2012 2:41 PM in response to Katie_Bug_88

it says "to run this application, you first must install one of the following versions of the .NET Framework: v4.0.30319

Contact your application publisher for instruction about obtaining the appropriate version of the .NET Framework."

additionally, i have microsoft .NET framework 4 Client Profile and microsoft .NET framework 4 extended installed alreading in my computer

Reply

Answer 7

Feb 20, 2012 2:44 PM in response to rainyday1051

When does it give this message

Reply

Answer 8

rainyday1051 Author

Level 1

0 points

Feb 20, 2012 4:24 PM in response to Katie_Bug_88

after trying to run the program

it downloads, but won't run

Reply

Answer 9

Feb 20, 2012 5:45 PM in response to rainyday1051

After trying to run the Microsoft Fix It program or iTunes program?

Reply

Answer 10

rainyday1051 Author

Level 1

0 points

Feb 21, 2012 3:48 PM in response to Katie_Bug_88

microsoft fix it program

Reply

Answer 11

Feb 21, 2012 6:29 PM in response to rainyday1051

Have you tried to uninstall and reinstall your .NET

Reply

Answer 12

Feb 21, 2012 6:43 PM in response to rainyday1051

http://Social.msdn.Microsoft.com/forums/en/netfxsetup/thread/97d4f63a-538a-4c4e- 8091-72d56e7659a0

This site will give a link on how to make sure it's installed correctly

After that's taken care of, try the fix it program again

Reply

Answer 13

rainyday1051 Author

Level 1

0 points

Feb 22, 2012 1:21 PM in response to Katie_Bug_88

nope, back to square 1

it says "to run this application, you first must install one of the following versions of the .NET Framework: v4.0.30319

Contact your application publisher for instruction about obtaining the appropriate version of the .NET Framework." after trying to run microsoft fix it

Reply

Answer 14

Feb 22, 2012 11:13 PM in response to rainyday1051

Have you tried to uninstall and reinstall .NET

Reply

Answer 15

rainyday1051 Author

Level 1

0 points

Feb 24, 2012 12:46 PM in response to Katie_Bug_88

yea, i tried that already

Reply