Problem with my macbook pro

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Problem with my macbook pro

Hello,

I have a display problem with my macbook Pro. I discovered this problem yesterday while turning my computer on. I really don't understand what's going on... I hope you can help me.

Thank you very much in advance.

Posted on Feb 19, 2012 3:12 PM

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Answer 1

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Linc Davis

Level 10

209,547 points

Feb 19, 2012 3:43 PM in response to nekosenpai7

You installed the Flashback trojan. For current discussion, see these threads:

The button labels in my folders are...: Apple Support Communities

Finder shows strange letter and number...: Apple Support Communities

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Answer 2

Linc Davis

Level 10

209,547 points

Feb 19, 2012 3:45 PM in response to nekosenpai7

You may recently have installed what you thought was a Flash update. Do you know where you got it? Don't post the link here.

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Answer 3

nekosenpai7 Author

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Feb 19, 2012 4:14 PM in response to Linc Davis

No, I haven't installed anything. As I remember, no Flash update came out. I looked on my System Preferences/System/Software Update/Installed Softwares and nothing called Flash has been installed... I really don't understand, honestly.

Now, I updated the Java like it was said in your link and nothing happened yet...

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Answer 4

Linc Davis

Level 10

209,547 points

Feb 19, 2012 4:30 PM in response to nekosenpai7

The only safe way to remove the trojan is to erase your boot volume, reinstall the Mac OS, and restore the rest of your data from a backup. If you don't know exactly when the trojan was installed, you'll have to restore only your user data and settings, not applications or other files. Also, you must assume that all your passwords are compromised.

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