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Deleted email cannot be moved to trash

I am unable to delete email from my ipad2. The message says unable to move to trash. I've tried to swipe right to left to no avail.

Posted on Feb 19, 2012 3:51 PM

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16 replies

Feb 19, 2012 10:19 PM in response to Washshell1

Try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder (or whatever it is called by your provider) so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

Nov 7, 2012 6:09 AM in response to sruddy

Sorry, I was having the same problem in Mail on the Mac too... here is the screen for iOS 6 from my iPhone found under settings, mail, accounts (choose the account you are working with).


User uploaded file

Under IMAP click on the account, then scroll to the bottom and click on "Advanced"


Here is where you can select how long to leave the messages on server...

User uploaded file


Also you can click on deleted mailbox and choose the deleted mail box to move the deleted messages to... I had to pick deleted messages on the server for it not to give me the error.


User uploaded file


Hope this helps!

Deleted email cannot be moved to trash

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