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Why does Apple allow minors to build account balances?

My son being 13 years old has an amount owing on his Apple ITunes account. After speaking with a representative for ITunes and then chatting with an Apple representative they could only state company policy that if a youth inputs a prepaid credit card, he then can build an order for downloads totaling more than what the prepaid card is worth.


The Representatives all stated that there is not enough time to verify with the Credit Card issuer prior to the purchase going through. In this case Apple should not allow minors to generate an amount owing being that they Apple/ITunes have the proper information as per disclosure policies when setting up the account and therefore should only allow prepaid ITunes cards. Should prepaid cards be the tender, then place a hold on orders until the CC Company can be contacted and be notified that the card has sufficient funds available. A minor can not hold a Credit Card and only prepaid cards are then acceptable.


This gray area should be looked at in great detail as this loophole can render undue hardship on families in these uncertain economic times, is this the corporate image that Apple & ITunes should be painted with. Apple & ITunes have all the information available to them and simple algorithms can be inserted to limit this type of activity.

Posted on Feb 20, 2012 6:44 PM

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Posted on Feb 20, 2012 7:13 PM

Tell Apple:


http://www.apple.com/feedback


We are all itunes users just like you.

3 replies

Feb 20, 2012 7:52 PM in response to Mark VII

I'm going to side with Apple. A prepaid Credit Card is still a Credit Card. If you didn't want this to happen you had other options such as an iTunes allowance or just gift cards.


Unless I'm very much mistaken, there have been cases where Apple has agreed to cancel some crazy charges for smurfberries but the responsibility ultimately lies in the parent's hands. It's up to you to teach your children limits, and there are many tools you can use to keep tabs on a minor's use of the iTunes Music Store as well as the app Store. The most obvious and effective one: restrict their purchases on their devices so they can't use the Store or if they do, they can't make in-app purchases.

Feb 21, 2012 8:01 PM in response to Mark VII

A minor can not hold a Credit Card

A minor cannot have an iTunes account either, unless they are under parental supervision, as noted in the Store Terms and Conditions:


"This iTunes Service is available for individuals aged 13 years or older. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it."


In-app purchases are a special problem, as they almost entirely consist of expensive but worthless items bought on impulse. If the minor in question is not fully understanding of the implications, make sure to disallow them.

Why does Apple allow minors to build account balances?

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