iMac 24 C2D freezing, beach ball, pinwheel
Hello wonderful user community!
I am helping my wife with this issue, she's never posted on the ASC before.
In the last two weeks my iMac has started behaving strangely. It doesn't seem to matter whether running Spotify, Chrome, Firefox, or other applications, I will get beach balls, seemingly at random intervals. If watching a video on Youtube or Netflix, the picture will freeze the but the audio will continue. You can't Force Quit or make any commands in other applications, so it seems to be system wide. If someone is playing a video from my hard drive from the LAN, their video playback will freeze. After 15 secs to a minute or more, the machine will resume normal operation.
What I've tried:
The OS was installed less than a year ago from 10.6 disk and updated to OS 10.6.8 using Combo Updater.
Disk Repair Permisions
Disk Repair (boot from external drive)
reset PRAM
Take to Genius Desk at Apple store (results inconclusive, no hardware issues)
Activity Monitor shows no app in particular hanging
I'm about to cut and run on this thing, put it on Craigslist, and move on.
Any light shed on this would be incredibly helpful. I work from this iMac while my daughter watches videos on a 2nd monitor throughout the day. At night it's our TV and we watch movies on it. Needless to say it's an integral part of our lifestyle.
Hardware Overview:
Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.45f0
Serial Number (system): YD9*****0TG <Serial Number Edited by Host>
Hardware UUID: 93EC2F20-E293-50E4-9EC3-F0401B5D8D65
Console sample taken during time period of several hangs:
2/20/12 8:56:32 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 20:56:32 2012:405406] [info] [datastore.sync.syncset] [0xb0617000] [Start syncing /sc/5000] |
2/20/12 8:56:47 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 20:56:47 2012:405079] [info] [datastore.volumerelayclient] [0xb0617000] [getBucketChangeId timed out. bucket id: 5000] |
2/20/12 8:56:47 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 20:56:47 2012:405145] [error] [datastore.sync.syncset] [0xb0617000] [ScVolumeSyncer.cpp:1644 getBucketChid failed for path /sc/5000] |
2/20/12 8:56:47 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 20:56:47 2012:405168] [info] [datastore.sync.manager] [0xb0617000] [restartWithDelay. syncPath = /sc/5000, delay = 600 sec] |
2/20/12 9:01:54 PM | [0x0-0x25025].com.spotify.client[317] | 05:01:54.340 I [social_presence.cpp:120] Presence: A track was played |
2/20/12 9:01:55 PM | [0x0-0x25025].com.spotify.client[317] | 05:01:55.352 I [snd:517] 64k-Latency: 2 ms. Play latency: 184 ms (ap) |
2/20/12 9:06:47 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:06:47 2012:405283] [info] [datastore.sync.syncset] [0xb0617000] [Stop syncing /sc/5000] |
2/20/12 9:06:47 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:06:47 2012:405353] [info] [datastore.sync.syncset] [0xb0617000] [Start syncing /sc/5000] |
2/20/12 9:07:02 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:07:02 2012:404888] [info] [datastore.volumerelayclient] [0xb0617000] [getBucketChangeId timed out. bucket id: 5000] |
2/20/12 9:07:02 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:07:02 2012:404974] [error] [datastore.sync.syncset] [0xb0617000] [ScVolumeSyncer.cpp:1644 getBucketChid failed for path /sc/5000] |
2/20/12 9:07:02 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:07:02 2012:405016] [info] [datastore.sync.manager] [0xb0617000] [restartWithDelay. syncPath = /sc/5000, delay = 600 sec] |
2/20/12 9:08:15 PM | [0x0-0x25025].com.spotify.client[317] | 05:08:15.352 I [social_presence.cpp:120] Presence: A track was played |
2/20/12 9:08:16 PM | [0x0-0x25025].com.spotify.client[317] | 05:08:16.228 I [snd:517] 64k-Latency: 3 ms. Play latency: 195 ms (ap) |
2/20/12 9:14:26 PM | [0x0-0x25025].com.spotify.client[317] | 05:14:26.646 I [social_presence.cpp:120] Presence: A track was played |
2/20/12 9:14:33 PM | [0x0-0x25025].com.spotify.client[317] | 05:14:33.708 I [snd:517] 64k-Latency: 2 ms. Play latency: 6179 ms (ap) |
2/20/12 9:15:36 PM | [0x0-0x25025].com.spotify.client[317] | 05:15:36.315 I [offline-mgr:2144] Storage has been cleaned |
2/20/12 9:17:02 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:17:02 2012:405144] [info] [datastore.sync.syncset] [0xb0617000] [Stop syncing /sc/5000] |
2/20/12 9:17:02 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:17:02 2012:405274] [info] [datastore.sync.syncset] [0xb0617000] [Start syncing /sc/5000] |
2/20/12 9:17:17 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:17:17 2012:405045] [info] [datastore.volumerelayclient] [0xb0617000] [getBucketChangeId timed out. bucket id: 5000] |
2/20/12 9:17:17 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:17:17 2012:405155] [error] [datastore.sync.syncset] [0xb0617000] [ScVolumeSyncer.cpp:1644 getBucketChid failed for path /sc/5000] |
2/20/12 9:17:17 PM | [0x0-0x13013].com.SugarSync.Manager[262] | [Mon Feb 20 21:17:17 2012:405181] [info] [datastore.sync.manager] [0xb0617000] [restartWithDelay. syncPath = /sc/5000, delay = 600 sec] |
iMac, Mac OS X (10.6.8), 8GB Memory, 1TB HD, 2.66ghz C2D