iTunes 10.5 Error- Windows Installer Package

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iTunes 10.5 Error- Windows Installer Package

Previously, I had iTunes on my computer, but then got rid of it because my iPod got stolen. I now have a new one, but iTunes 10.5 will not install on my computer. When I've tried to install it, right before it was done installing, an error message popped up saying, "There is a problem with the Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I've looked through support topics, but cannot find the solution. Please help.

If it helps any, my computer is Windows Vista Home Premium.

Windows Vista

Posted on Feb 21, 2012 9:23 AM

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Answer 1

Feb 21, 2012 9:47 AM in response to DaLilz

Go to support.microsoft.com/fixit

In section 2 click on: Install or upgrade software or hardware

Then click on the title in section 3: Fix problems with programs that cannot be installed or uninstall

This link may get you there: http://support.microsoft.com/mats/Program_Install_and_Uninstall/

Let it run and then try to download it again

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Answer 2

b noir

Level 9

72,324 points

Feb 21, 2012 12:06 PM in response to DaLilz

"There is a problem with the Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Perhaps let's first try updating your Apple Software Update.

Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)

If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

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