canon cmfp printer driver error window

I just created a desktop alias for an MF8380Cdn and dragged the About Stacks.pdf to the alias and it printed with no pop-up that needed responding to.

What does the error message say?

It sounds like a buffer issue. If you print these documents from the application rather than drag them to the printer proxy alias then I think you will not get the message.

Not really. This way requires you to open each document in the supporting application and then select to print. So if you have multiple small files rather than a single file of many pages, then this will be annoying. But at this stage we don't know what is causing the error. Is it the printer or the driver or the printing system? Personally I think it is the UFR2 driver and the error is a result of dropping multiple files on the printer alias. Do you drop them one after the other or grab several files at once?

Okay. For times when there is just several, you could try opening one of the PDFs in Preview and then drag the rest of the files into the sidebar. If you can print this modified file without the error then it shows that it is an issue with your process and the UFR2 driver.

Now I know this is not a fix but it will help in identifying the cause. If the printer supported Postscript or PCL then we could create another queue using the Generic drivers included with SL. But since it is a UFR2-only device you will have to work with getting this driver to function better.

BTW. If you don't want to save the "merged" document as a single PDF then just select 'Don't Save' when you exit Preview.

I'm glad that you guys are able to get your Canon to print.... however, I just reinstalled MAC OS X and updated to 10.6.8 then installed the Canon 8380 drivers from Canon's site and Apple's update for Canon and I'm getting Canon CMFP Printer Driver

Printer is not responding. check the printer power and connection, and then try sending printing job again.

Here's the catch....

If I use a USB cable to print works!

If I use a network cable to print works!

If I try to print wirelessly, it doesn't work.

The printer is setup with a static IP address and connected to my internal network 192.168.1.105 is the Canon

My PC laptops can print wirelessly using the IP address.

My MAC sees the printer when installing and validates, but when trying to print i get the error message.

Canon says "it's my wireless" I doubt it because I already know I can print on PC laptops...

Any ideas?

Is the static IP address set for the wireless interface or the Ethernet?

And given that this model can only have wireless of Ethernet enabled at any one time, when you selected to use wireless, did you power cycle the MF as the menu instructs?

Static IP is set for Ethernet.

I am ONLY using Ethernet on the device. I am not using the wireless device on the Canon.

My laptops PC and MAC are wireless connecting to my wireless router. Canon is connected to wireless router via ethernet cable.

Are you able to ping the MF from the Mac? If yes, then don't add the printer using Bonjour (ie via the Default Add Printer view) but by selecting IP > LPD. This will require you to enter the IP address of the MF. You can leave the queue name blank and then select the MF model in the Print Using menu.

If that still fails to print then another thought is firewall. The CMFP driver requires bidrectional support.

I can ping from the MAC.... I can even access the GUI from the MAC

I added the Printer using IP... it validates and check out when adding.... but then when I print it pops the error after 15-30 seconds later.

I have used both apple's canon drivers and canon's drivers with no success.

I also checked the MAC firewall and it was off. I turned it on and it asked to allow so i allowed always...

The only thing I have not tried yet is to switch from a Linksys router to a different router....the MAC can connect to the network drivers no problem.... so not sure what else...

IRIEBLUES wrote:

I can ping from the MAC.... I can even access the GUI from the MAC

I added the Printer using IP... it validates and check out when adding.... but then when I print it pops the error after 15-30 seconds later.

Can you open System Profile, select the Printers entry in the sidebar and in the top right pane, select the MF printer. Then in the bottom right pane, select all the data and copy and then paste back here please.

I have used both apple's canon drivers and canon's drivers with no success.

Apple does not supply a driver for this printer. You can only get the UFR2 driver from Canon.

10.15.20.105:

Status: Stopped
Print Server: Local
Driver Version: 2.0
Default: Yes
URI: cnbmzd://localhost:59693
PPD: Canon MF8300C Series (US)
PPD File Version: 2.0
PostScript Version: (3010.000) 550(3010.000) 651
CUPS Version: 1.4.7 (cups-218.31)
Fax support: No
Scanning support: No
Scanning app: -
Scanning app (bundleID path): -
Scanner UUID: -