Q: Does exists a diagnosis tool to test the mac mini cd dvd unit ?

Question

SeaLover67

Level 1 (0 points)

Just befor decide to ask for assistance. Thanks

Mac mini, Mac OS X (10.7.3), HL-DT-ST DVDRW GA32N

Posted on Feb 21, 2012 1:25 PM

I have this question too

Solved

Level 7 (25,881 points)

A:

Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Reset the Power Manager (PMU) or System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. For example a "combo drive" can read a DVD-R and burn a CD-R however it cannot burn a DVD-R. The utility System Profiler may provide additional information regarding what media your computer supports.
If the discs continue to not be recognized, please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.

Posted on Feb 22, 2012 10:30 AM

Q: Does exists a diagnosis tool to test the mac mini cd dvd unit ?

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Helpful answers

Accepted Answer · Feb 22, 2012 10:30 AM

shldr2thewheel

Level 7 (25,881 points)

Feb 22, 2012 10:30 AM in response to SeaLover67

Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Reset the Power Manager (PMU) or System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. For example a "combo drive" can read a DVD-R and burn a CD-R however it cannot burn a DVD-R. The utility System Profiler may provide additional information regarding what media your computer supports.
If the discs continue to not be recognized, please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.