1 Reply Latest reply: Feb 21, 2012 1:16 PM by randers4
bjsherm Level 1 Level 1

When my old phone contacts were transfered to the iPhone 4 everything was duplicated and plus some.  Is there way to delete all the contacts on the phone and reset my contacts to match what I have from my google account.  I have tried deleting and re-snycing buyt that does not even get rid of the contacts already on the computer

iPhone 4, Windows 7
  • randers4 Level 9 Level 9

    You could try using the free app My Contacts Backup.  First use the app the backup your contacts (it attaches the backup to an email, which you should send to yourself and use to re-import your contacts if something goes wrong).  Then tap the preferences gear icon on the lower right, scroll to the bottom and tap Remove All Contacts.  Now you should be able to sync your Google contact to your phone by setting it up as an Exchange account as explained here: http://support.google.com/mobile/bin/answer.py?hl=en&answer=138740.  Finally, to sync your contacts to your computer you'll have to delete the contacts from the supported client you are currently using (e.g., Outlook 2003/2007/2010) except one (leaving a single contact is critical).  Now sync your phone and you should get a merge or replace prompt for contacts, select merge.