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iCloud mailbox keeps asking me for my password

Why does iCloud mailbox keep asking for my password, even though I have saved the password in the keychain? After I enter the password, I am able to access my mailbox.

iMac, Mac OS X (10.7.3)

Posted on Feb 22, 2012 9:07 AM

Reply
44 replies

Feb 22, 2012 9:20 AM in response to lynn54

I get this from time to time. As long as your details are correct it is likely a temporary glitch with iCloud that'll clear itself. I tend to ignore it and let it sort itself out.

Although they are not up to the minute (or even the hour or three 😉) this link gives some info about iCloud's status:

http://www.apple.com/support/icloud/systemstatus/


Edit to add: If it becomes a persistent problem I'd suggest deleting the email account in Mail and then adding it again. This has worked in the past for me when dealing with other issues.

Feb 28, 2012 5:41 AM in response to lynn54

I did two things: I deleted and readded my account, as Paul31 suggested. And, I changed my password to one with some capital letters and some numbers. I did this because I read somewhere (sorry, I do not remember where I read this suggestion) that this type of password is preferred by iCloud. YEA! I have not been asked for my password since Feb 23.

Hope this helps someone else.

And I will check back if I am again asked for my password.

Nov 18, 2013 1:44 AM in response to lynn54

I have the same problem:

On MacBook Pro, OS 10.6.8:

Trying to use my mail that is on my desktop. I keep getting the message:

"Enter password for account iCloud.

Enter the password for user "xx" on MobileMe IMAP server "imap.mail.me.com"

I have entered any and all related passwords, and it has rejected everything, even the passwords it used to accept before. I also have an iphone, and a month ago, the iphone asked me to input an Apple ID. At that time, on the iPhone, it rejected the normal one, and I had to create a new one. I don't know if that change is the reason why my email on my desktop is not working. I have a .mac and a .me account that I use. The fact that Apple pushed the .me account on me has made things more complex.

What can I do to solve the password problem??

Nov 18, 2013 10:38 AM in response to Csound1

I can login to the website with the new AppleID that I had to create last month. But my iphone is still using the old password (old appleID) for icloud email.

The desktop mail preferences box with Mail/Preferences/account information/account type/MobileMe/iCloud/ keeps popping up. No matter which password i put in, it deletes it after i save it, and i cannot get into the email. The box is: incoming server, imap.mail.me.com (This is the box that i correctly set up when apple went to icloud in June 2012.)

Also, I've tried to enter keychain, and it says it is restricted. I'm the only user, and it is unlocked, but i cannot save a new pw there.

iCloud mailbox keeps asking me for my password

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