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Remove Mac from find my iPhone/ipad/mac

Hi,


I recently sold my Macbook Pro and reinstalled the OS for the new owner however when I login to find My iPhone I can still see the mac connected, the Mac is not showing the location but I have the option to remote wipe it.


I need to remove the device from my list but there is no option, I read it should appear after some time but it does not, I removed my iPad1 and old iPhone from the list but this does not.


Please help!

MacBook Pro, Mac OS X (10.7.3), iCloud

Posted on Feb 22, 2012 9:33 AM

Reply
14 replies

Mar 6, 2017 1:01 AM in response to GSNIELD

I actually went through Apple who was supposed to have fixed my computer by replacing the motherboard under a warranty/service plan. Little did I know it would be ADDING a device to my list when this stranger's name in another country who must have bought my refurbished MacBook showed up on my Find My iPhone. I mean, can they see what I see??? I don't know this person and can't just ask them to do a PRAM reset. Now what?

Mar 7, 2012 2:47 PM in response to GSNIELD

I have a similar problem. I sold my iMac, of course wiping it before doing so. I can still see the Mac on my "Find my iPhone" list, however I am unable to remove it if it is offline or online. The "X button" to delete it is unavilable when viewing from the iCloud website. If I use my iPad or iPhone to access Find my iPhone, I am able to remove it by swiping and then pressing delete, however it will eventually reappear. Even stranger, I can see the new name assigned to the iMac by the new owner. If the computer is online, no functions work, such as remote wipe or finding the location. I'd really like to remove this off my list if possible.

Oct 4, 2012 10:47 AM in response to GSNIELD

I am having the same exact issue. I have not been able to find a good solution to it yet. Apple does not have any articles on what to do in a situation like this. The only thing I can think of is having the user login with another iCloud account or going back and logging in on the original account reenabling and then disabling again. If that info is not stored in software on the HDD it must be somewhere in the firmware. I would like to see a solution to this.

May 19, 2013 12:28 PM in response to GSNIELD

I am having this same issue. I wiped the computer clean and sold it. Now I'm seeing the owners name for the computer even though it also says location services is turned off. It shows as "online" which I can only interpret as it being "on". It looks like I can still remote lock this computer, make it play a sound, and even erase it. It feels creepy. And I really could ruin the new owners day were I a nefarious person.


I feel like this is a pretty big deal. I should be able to excommunicate with this device without access to it. With resale common for Apple products, this needs to be fixed.

Nov 19, 2013 5:59 PM in response to GSNIELD

The ONLY way to get it off the list is to log out of "Find my mac" or "Find my iphone" on the device when you remove it from iCloud its gone till it goes online again as Sterbacblu say.


If you sold to a friend or someone you know its easy to fix just meet up with them and remove it.


If you sold to someone online you dont know contact them and ask them to let you log on with Teamviewer or any other remote desktop they will be able to see what you are doing while you remove it but will never get your password to iCloud.


Last case should be to contact apple but i dont think they would ever remove any device from an icloud account.

Jan 13, 2014 7:08 AM in response to GSNIELD

I had the same problem and I found out that you have to reset the PRAM on the computer to get it done.

On iPhones logging out will do it but not on macs.


I was lucky and still had the buyers email address so I could contact him and ask him to reset the PRAM. After that it dissapeared forever and won't come back anymore.


How to reset PRAM

Sep 10, 2015 9:41 PM in response to GSNIELD

What the?!


I sold a Mac Mini a couple of years ago, and have today logged into iCloud.com for the first time in a long time and have discovered that's appearing in Find my iPhone/Mac.


I can't see any option to remove this device from my list of devices associated with my Apple ID. There aren't any options within Find my iPhone/Mac itself, or within iCloud settings.

Remove Mac from find my iPhone/ipad/mac

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