dvd not working

Question

Level 1

8 points

dvd not working

To whom it may concern,

My dvd drive is not working at all! it rejects every dvd i put in the drive, i even tried a new writable dvd which was completely new so it has nothing to do with scratches on my dvd's!, would you please help me with that?!

Sincerely,

Ali Pordeli

MacBook Pro, Mac OS X (10.6.8)

Posted on Feb 22, 2012 7:25 PM

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Answer 1

Feb 22, 2012 7:27 PM in response to Hoborg

The drive accepts discs but they do not mount or are automatically ejected

Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Reset the Power Manager (PMU) or System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. For example a "combo drive" can read a DVD-R and burn a CD-R however it cannot burn a DVD-R. The utility System Profiler may provide additional information regarding what media your computer supports.

http://support.apple.com/kb/ht2801

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Answer 2

Hoborg Author

Level 1

8 points

Feb 22, 2012 8:04 PM in response to shldr2thewheel

this is my macbook pro information:

Model Name:	MacBook Pro
Model Identifier:	MacBookPro8,2
Processor Name:	Intel Core i7
Processor Speed:	2.2 GHz
Number of Processors:	1
Total Number of Cores:	4
L2 Cache (per Core):	256 KB
L3 Cache:	6 MB
Memory:	8 GB

the problem is i do not have any DVD ROM or anything like this in System profiler/ATA which i think there should be something there!

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Answer 3

fane_j

Level 4

3,704 points

Feb 22, 2012 8:16 PM in response to Hoborg

Hoborg wrote:

MacBookPro8,2

Whether it's an Early 2011 or a Late 2011, it's still covered by AppleCare. So why don't you just take it to an AppleStore or AASP? After all, the service is included in the price you paid for it.

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Answer 4

Hoborg Author

Level 1

8 points

Feb 22, 2012 8:21 PM in response to fane_j

thanks, i will, i wanted to see if there is any solution to fix it, it just happened tonight!

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