3 Replies Latest reply: Feb 22, 2012 9:24 PM by steve359
amazeballs Level 1 Level 1 (0 points)

Do I really have to get the AppleCare protection plan? What if I don't?


iPod touch
  • steve359 Level 6 Level 6 (12,270 points)

    AppleCare extends the 1-year hardware warranty.  It does *not* add "accident coverage" to the standard manufacturing defects coverage.

     

    The main consequence of not buying AppleCare is that you are out-of-pocket for manufacturing defects after year 1.

  • amazeballs Level 1 Level 1 (0 points)

    Hey thanks. I'm new here so I'm still kinda lost.


    So, here's the thing.. It says that my complimentary 90day tech support will end soon.

    But you said AppleCare extends the 1year hardware warranty.

    So, it'll be fine for only one year? And what does it specifically affect on?

  • steve359 Level 6 Level 6 (12,270 points)

    iPods come with 1-year hardware and 90-day telephone support.

     

    The hardware covers "manufacturing defects".  You need to read the terms and conditions in the documetation you received with the unit to know the full coverage limitations.  If you drop the unit and crack the screen, you pay for an "out-of-warranty" replacement.  If you drop it in water, you pay for the replacement.  If the unit simply "fails" without damage from you, the unit will be replaced under warranty -- but be warned that Apple-techs have pretty much seen it all and know what is or is not accidental damage.

     

    AppleCare extends that from 1 year to 2 years.

     

    90-day telephone support will be extended to 2 years under AppleCare.  And telephone calls cost you $40 or so  if no warranty is in effect.