Stephanie724

Level 1 (0 points)

Q: keep getting "cannot connect to iTunes store" message?

I have wifi connection but can't access the app store or iTunes store

iPad 2, iOS 5.0.1

Posted on Feb 23, 2012 5:49 PM

I have this question too

Q: keep getting "cannot connect to iTunes store" message?

All replies

Helpful answers

by Ferretbite,

Ferretbite Feb 23, 2012 5:57 PM in response to Stephanie724
Level 4 (1,585 points)

Feb 23, 2012 5:57 PM in response to Stephanie724

Try closing the iTunes store and the app store using the bottom bar (press the home button twice), if that doesn't work, reboot your iPad.
Reply options

Link to this post

by Diavonex,

Diavonex Feb 23, 2012 6:00 PM in response to Stephanie724
Level 9 (66,735 points)

Feb 23, 2012 6:00 PM in response to Stephanie724

Check if your country have access to iTune Store and the items you can buy.

http://support.apple.com/kb/TS3599
Reply options

Link to this post

by Stephanie724,

Stephanie724 Feb 23, 2012 6:14 PM in response to Stephanie724
Level 1 (0 points)

Feb 23, 2012 6:14 PM in response to Stephanie724

Tried rebooting it buys that didn't help
Reply options

Link to this post

by Demo,

Demo Feb 23, 2012 6:17 PM in response to Stephanie724
Level 10 (95,986 points)

iPad

Feb 23, 2012 6:17 PM in response to Stephanie724

This is a support article that you should start with. Use the links at the end of this support article for more things that you can try as well.

Can't connect to the iTunes Store
Reply options

Link to this post