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ITunes radio 10.5.3 (3) stopped working

I've been using ITunes radio flawlessly for years, when suddenly this a.m. I got the error message: An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.


The rest of ITunes like the store and such seem to be working fine as is my internet connection. Nothing on my system has changed. ITunes was last updated in January 2012.


I'm on Mac book with OS X 10.6.8.


Any ideas or suggestions?

MacBook, Mac OS X (10.6.8)

Posted on Feb 24, 2012 7:08 AM

Reply
71 replies

Feb 24, 2012 7:37 AM in response to AnnieDN

I woke up this morning and have had the same issue. I was listening last night to the radio stations just fine and now when I click an arrow to list all the radio stations it gives me the error message saying to check my connections and try again later. Its weird too because I can still listen to my favorite stations playlist. Its not an internet connection issue because I can still access the internet, iTunes Store, App Store, etc. etc. I've done some research online and this seems to be a popular error. Ways to fix it have varied from adding IP address to reinstallation of iTunes. I don't want to do either and I'm kinda hoping that Apple will fix it.

Feb 24, 2012 7:42 AM in response to KingFsher

Well the fact that others are having the same problem suggests it's not me or my system. I figured it wasn't as I hadn't changed anything. I am reluctant to try to change anything here as I will be trying to fix what isn't broken. It clearly is an issue with ITunes...let's hope they see enough issues raised about it that they will fix it.

Feb 24, 2012 7:42 AM in response to AnnieDN

I am having this exact problem. It was fine yesterday. The message keeps coming up as it tries to refresh the category list of radio stations. Note: this is not a problem playing individual radio stations if you already have one in a playlist. I have a radio station in a playlist that plays fine. This problem is specifically related to refreshing the list of radio categories that allows a user to browse the radio stations. No radio stations are being shown, but iTunes keeps trying to refresh the list and getting an error.


I'm on Mac Version 10.7.3 and iTunes 10.5.3.

Feb 24, 2012 7:59 AM in response to angeloni

Apple doesn't respond to question on these forums, just other Mac users like you.


I never use iTunes radio but I tried it a few minutes ago in response to the original post and I got it to play a station. It refreshes the stream list for each genre. Of course I am using an older version so who knows what improvements to hte newer version may be causing iTunes.


http://www.apple.com/feedback/itunesapp.html

ITunes radio 10.5.3 (3) stopped working

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