Previous 1 6 7 8 9 10 Next 241 Replies Latest reply: Apr 5, 2014 2:45 PM by GT349 Go to original post Branched to a new discussion.
  • Prabhu C Level 1 Level 1 (0 points)

    I have been trying to connect radio on itunes with no luck; I hope it is resolved soon!

  • AnnieDN Level 1 Level 1 (0 points)

    Keep hoping, Prabhu C. This has been going on for over a week with no change, no response from Apple and no hope for a solution in sight.  Best bet seems to be to go directly to the internet to find your favorite radio stations and play them directly. Otherwise you can keep clicking and trying and sometimes, just sometimes, you might get it to load a genre.

     

    This bug should be simple to fix...if only someone at apple were paying attention!

     

    Hello..o..o.o..o..o....

  • torndownunit Level 1 Level 1 (0 points)

    AnnieDN wrote:

     

    Keep hoping, Prabhu C. This has been going on for over a week with no change, no response from Apple and no hope for a solution in sight.  Best bet seems to be to go directly to the internet to find your favorite radio stations and play them directly. Otherwise you can keep clicking and trying and sometimes, just sometimes, you might get it to load a genre.

     

    This bug should be simple to fix...if only someone at apple were paying attention!

     

    Hello..o..o.o..o..o....

     

    One more point relating to the definition of these forums as a "Support Community".  This means that it's unlikely that Apple even checks these forums.   They rely on people directly submitting support requests to isolate issues.  So while this is a good place to talk about it and in a lot of cases find solutions from other users... don't expect a reply from Apple on here.  The best thing any of us can do is hammer them with support requests relating to the issue.

  • PowerFlite Level 1 Level 1 (0 points)

    Thanks, Bill.  That worked perfectly. Actually, as soon as I clicked on your Musik.Oldies link, my iTunes Radio began working fine again -- every category.

  • jimmy boyfromchesapeake Level 1 Level 1 (0 points)

    OK. I'll bite. Who is "Bill" and what was his solution? I went through the entire thread and cannot find "Bill". I've tried every solution I can find to no avail vbut willing to try another even though I do tend to feel that this is not something users can correct.

  • SimonTemplar Level 1 Level 1 (5 points)

    There is an additional dimension of this problem, which I have mentioned once or twice before, but seems to be quickly forgotten.  Forgotten especially by those who wish to run off at the mouth (or keyboard) and ridicule those in this thread as having nothing to do but complain they cant have internet radio.

     

    This problem goes BEYOND internet radio.  This problem extends to EVERYONE who uses iTunes and the Remote-type apps.  Whether it is the Apple 'Remote' app, or any of the multitude of other similar apps which control iTunes from afar.  Most ESPECIALLY those of us who not only rely on the Remote apps...but do so because our audio/remote implementations include a "headless" Mac.  (IOW.....a singularly dedicated Mac running iTunes but having no monitor or display and no keyboard of any sort.)

     

     

    Audio Server.jpg

     

    When any of these remote apps handshake with iTunes, it triggers iTunes to go out and do this iRadio inventory dump (presumeably to update the Remote app).  Even though there is no direct attempt to tune any of the iRadio stations, this still occurs automatically upon first handshake.

     

    So, when this causes iTunes to crap out....it disables our entire installation until such time as one either screen-shares from a networked computer or attaches the necessary hardware in order to dismiss the dialog box and thereby return the system to an operable state.  Inconvenient, though diplomatic, does not begin to describe this hassle.

     

    Yes....this is a clumsy (if not incredibly LAZY) way for Apple to have coded the whole process in the first place.  But....it is what it is. 

     

     

     

     

    So yes, I have nothng better to do than become upset that a third of my entire audio system is being rendered very nearly unusable by this problem.

     

     

     

     

    ...sT

  • PowerFlite Level 1 Level 1 (0 points)

    Sorry, Jimmy.  "Bill" is known here as "britishaussie."  His entry about this topic was near the bottom of page 2 of this stream.  He has a very elaborate solution, but all I did was click on his link to an online station, it came up streaming on my iTunes radio, the error message disappeared, and I was able to access my regular stations again.  It seemed to clear out some code that was blocking access to the server, so it may not be a permanent fix.

     

    Here's the link I clicked on:

    http://pri.kts-af.net/redir/index.pls?esid=2d4a269f369b4a3013b6f8a68b2a1654&url_    no=1&client_id=7&uid=68efed4d03ec7e45fd3978262c107180&clicksrc=xml

     

    Hope that helps.

     

    Greg

  • garyfrommountville Level 1 Level 1 (0 points)

    it doesnt work! so i think the prevaling opinion that this is an apple issue and possibly a ddos attack has some merit...i spoke with two phone techies today and they had no answer so i made an appontment at the genius bar for tomorrow but not sure its worthwhile...i'm inclined to think that the wait and see option may be the right course to take here.

  • garyfrommountville Level 1 Level 1 (0 points)

    well this is interesting...just keep refreshing the link to a genre and then after about 3 or 4 times, you get the list of available stations...curious?

  • music_is_her_name Level 1 Level 1 (0 points)

    Wow! This like Angry Birds!!!

     

    I opened an official request with Apple. Case # 295081089

     

    and referred them to this thread. I also requested a follow up contact at 9:00 tomorrow (Sunday).

     

    I will TRY to post an update...please don't have and aneurism if I don't.

     

    [BTW: ST...nice pic...what is your D/A? I run my mac into a Tri-Vista tube D/A with great results...]

  • SimonTemplar Level 1 Level 1 (5 points)

    Music....

     

     

    I knew someone else who owned a TriVista.  Really nice unit!  Hopefully you purchased new....or the previous owner gave you the spare tube they packed with it.  I'm told finding one later on is a bit of an errand.

     

    The DAC in the photo is a Wyred4Sound DAC2. I almost didn't buy it.....nearly went with an Ayre.  Then I heard the W4S and found it was half the cost and nearly twice the sound.

     

    From the Mini in that photo, everything goes through the W4S and then into Atma-Sphere gear.

     

     

     

     

    ....sT

  • Soviet Union Level 1 Level 1 (0 points)

    That solution does NOT work for me.. Even if it did, it's not much of a solution.  It's supposed to work properly, you shouldn't have to repetitively do the same task several times, or anything like that.

     

    This is day 9 of this problem, with no end in sight. I find it puzzling that this problem has persisted for this long without solution.

     

    I have no doubt that if the vast resources of Apple Inc. were devoted to this issue it could be cleared up in short order.

  • music_is_her_name Level 1 Level 1 (0 points)

    [sT..Thanks, I'll check it out...this is definitely another thread but I also use a Grace Design M903 as a headphone amp and I love it...it also has line out and balanced line out but I have not hooked it up to the stereo as of yet...anyway back to the missing radio problem...]

     

    ....I am expecting a call back from Apple tomorrow....

     

    I would encourage all who follow this thread to call Apple support and/or submit a bug report: they are usually really helpful--we'll see how they do on this....

  • AnnieDN Level 1 Level 1 (0 points)

    I'd be happy to submit a bug report...but I don't know how....

  • music_is_her_name Level 1 Level 1 (0 points)

    ...9:10 am EDT Sunday March 4, 2012....

     

    ...so Apple DID call me back to update me on my error report:

     

    Apple engineering is aware of the problem and realizes it is a problem on their end...not a user error or a user fix.

     

    There is no exact timetable for finding/fixing/releasing-a-patch but Apple working on it.

     

    My own observation:

     

    I was able to refresh the category 'Eclectic' which I have not been able to do for over a week.  Someone earlier suggested that I drag my radio station to the sidebar (or you can put it is a playlist). THIS IS A GOOD IDEA AND IT WORKED FINE.

     

    I notice that after I refreshed 'eclectic'--and other genres--there is now a station count in parentheses, e.g., "(364 streams)". It's always hard to say what causes a bug until you look at the code and find it, but something likely got changed in the last releas of iTunes that caused this bug.

     

    Apple does acknowledge the error and is working to fix it--the support desk/Apple Care was VERY helpful and informed. I'm going to spend a nice day with my family.

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