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junkyardheart
Level 1 (5 points)

Q: Cannot Get Mail The user name of password for "iCloud" is incorrect.

Since 6:08 a.m. (pacific time) I have not received any email messages in my iCloud account. A dialogue box pops up saying "Cannot Get Mail The user name of password for "iCloud" is incorrect.". This is happening with my iPhone 3Gs, running iOS 5.0.1. I have also tried to access my iCloud mail from the website, using the Safari browser installed on my office computer (a Dell running Windows XP SP3...ugh, I know). But here I get the error message "Cannot load Mail".

 

I have already attempted on proposed solution found in the discussion forums that instructs users to go to appleid.apple.com and go throught the reset my password procedure. I did reset my password and tried logging-in to iCloud (both on my iPhone and on the web) with my new password. The password seems to have been accepted but again when I try to access Mail I get the same errors.

 

How can I resolve this?

Posted on Feb 24, 2012 7:45 AM

by junkyardheart,Solvedanswer
junkyardheart junkyardheart
Level 1 (5 points)
A:

Thank you razmee209 for your reply and advice. Since my posting the problem seems to have resolved itself without any more actions on my part. Perhaps, the problem was on Apple's end? I would encourage anyone else having a similar problem to try your advice if the problem does not resolve itself, as it did in my case.

Posted on Feb 24, 2012 4:12 PM

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junkyardheart

Q: Cannot Get Mail The user name of password for "iCloud" is incorrect.

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  • Helpful answers

  • by razmee209,Helpful

    razmee209 razmee209 Feb 24, 2012 10:14 AM in response to junkyardheart
    Level 7 (33,309 points)
    Feb 24, 2012 10:14 AM in response to junkyardheart

    try deleting the account on your iphone and then enter the account again, and see if it helps.

  • by junkyardheart,Solvedanswer

    junkyardheart junkyardheart Feb 24, 2012 4:12 PM in response to razmee209
    Level 1 (5 points)
    Feb 24, 2012 4:12 PM in response to razmee209

    Thank you razmee209 for your reply and advice. Since my posting the problem seems to have resolved itself without any more actions on my part. Perhaps, the problem was on Apple's end? I would encourage anyone else having a similar problem to try your advice if the problem does not resolve itself, as it did in my case.

  • by razmee209,

    razmee209 razmee209 Feb 24, 2012 4:13 PM in response to junkyardheart
    Level 7 (33,309 points)
    Feb 24, 2012 4:13 PM in response to junkyardheart

    your welcome.

  • by saricbojananovisad,

    saricbojananovisad saricbojananovisad Feb 16, 2015 11:50 AM in response to razmee209
    Level 1 (0 points)
    Feb 16, 2015 11:50 AM in response to razmee209

    Hello I have a problem with iCloud, I have 3 iphone phone, when I checked out an iphone 6 with iCloud on the two other iphone iphone 5s and 6 appeared to me a questionnaire to enter the code, I've entered, he does not accept, says that the wrong code and can be reset. Go to iCloud and log in to your account without a problem and when I go to the Find my iPhone, I find there is not a single device. I thought that I had a problem with the phone do over the MacBook Pro reinstall the phone and when I came to the position that I enter the code from iCloud account and still do not accept the code. Please help, It is from Serbia.