Q: It does not work !

Hi,

You are right, Apple website, Tier 1 and Tier 2 are wrong!  Scarry!

I am so fed up with Apple right now.  My computer keeps crashing but they don't care.  About to go public with my nightmare.

I took your recommendation on Parallel and Eltima.  As a matter of fact, I installed clean with only apple software and still got the Kernel Panic crash.  AHT passed.

--------------------------------

Fri Feb 24 22:08:31 2012

panic(cpu 3 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002e3c74, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff88ea5298f4, CR3: 0x0000000056f70015, CR4: 0x00000000000606e0

RAX: 0x0000000000000054, RBX: 0xffffff80ea4557b0, RCX: 0x00000000000007ff, RDX: 0x0000000000000000

RSP: 0xffffff80f087b7f0, RBP: 0xffffff80f087b7f0, RSI: 0x0000000000000200, RDI: 0xffffff88ea5298b0

R8:  0xffffff812e77d000, R9:  0x0000000000000000, R10: 0x00000000000003ec, R11: 0x0000000000000006

R12: 0xffffff812e77d2c8, R13: 0xffffff812e77d000, R14: 0x0000000000000000, R15: 0x000000000000002b

RFL: 0x0000000000010217, RIP: 0xffffff80002e3c74, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0xffffff88ea5298f4, Error code: 0x0000000000000000, Faulting CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff80f087b4b0 : 0xffffff8000220702

0xffffff80f087b530 : 0xffffff80002c266d

0xffffff80f087b6d0 : 0xffffff80002d7a1d

0xffffff80f087b6f0 : 0xffffff80002e3c74

0xffffff80f087b7f0 : 0xffffff800031f6a5

0xffffff80f087b860 : 0xffffff80004d2b16

0xffffff80f087b8b0 : 0xffffff80005097a3

0xffffff80f087b8d0 : 0xffffff800050ad47

0xffffff80f087b990 : 0xffffff800050b091

0xffffff80f087baa0 : 0xffffff800050b3eb

0xffffff80f087baf0 : 0xffffff80005075fa

0xffffff80f087bc00 : 0xffffff80005049e4

0xffffff80f087bd30 : 0xffffff8000505119

0xffffff80f087bdb0 : 0xffffff800031731d

0xffffff80f087be00 : 0xffffff80003154ad

0xffffff80f087be40 : 0xffffff8000300eff

0xffffff80f087bf50 : 0xffffff80005caa7b

0xffffff80f087bfb0 : 0xffffff80002d8363

BSD process name corresponding to current thread: mds

Mac OS version:

11D50b

Kernel version:

Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

System uptime in nanoseconds: 3725101667473

last loaded kext at 697138798639: com.apple.filesystems.smbfs          1.7.0 (addr 0xffffff7f8078e000, size 241664)

last unloaded kext at 180901319781: com.apple.driver.AppleUSBUHCI          4.4.5 (addr 0xffffff7f80a9c000, size 65536)

loaded kexts:

com.apple.filesystems.smbfs          1.7.0

com.apple.driver.AppleHWSensor          1.9.4d0

com.apple.filesystems.autofs          3.0

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleMCCSControl          1.0.26

com.apple.driver.AppleHDA          2.1.7f9

com.apple.driver.AppleMikeyDriver          2.1.7f9

com.apple.driver.AppleIntelHD3000Graphics          7.1.8

com.apple.driver.AGPM          100.12.42

com.apple.driver.SMCMotionSensor          3.0.1d2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.AudioIPCDriver          1.2.2

com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.5d4

com.apple.driver.AppleLPC          1.5.3

com.apple.driver.AppleBacklight          170.1.9

com.apple.driver.AppleUSBTCButtons          225.2

com.apple.driver.AppleUSBTCKeyboard          225.2

com.apple.driver.AppleIRController          312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.iokit.SCSITaskUserClient          3.0.3

com.apple.driver.AppleUSBHub          4.5.0

com.apple.iokit.IOAHCIBlockStorage          2.0.1

com.apple.driver.AppleFWOHCI          4.8.9

com.apple.driver.AirPort.Brcm4331          513.20.19

com.apple.driver.AppleSDXC          1.1.4

com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2

com.apple.driver.AppleEFINVRAM          1.5.0

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleAHCIPort          2.2.0

com.apple.driver.AppleUSBEHCI          4.5.8

com.apple.driver.AppleACPIButtons          1.4

com.apple.driver.AppleRTC          1.4

com.apple.driver.AppleHPET          1.6

com.apple.driver.AppleSMBIOS          1.7

com.apple.driver.AppleACPIEC          1.4

com.apple.driver.AppleAPIC          1.5

com.apple.driver.AppleIntelCPUPowerManagementClient          167.3.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.1

com.apple.driver.AppleIntelCPUPowerManagement          167.3.0

com.apple.kext.triggers          1.0

com.apple.driver.AppleAVBAudio          1.0.0d11

com.apple.driver.DspFuncLib          2.1.7f9

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOSurface          80.0

com.apple.iokit.IOFireWireIP          2.2.4

com.apple.iokit.IOBluetoothSerialManager          4.0.3f12

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOAVBFamily          1.0.0d22

com.apple.iokit.IOAudioFamily          1.8.6fc6

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          2.1.7f9

com.apple.iokit.IOHDAFamily          2.1.7f9

com.apple.driver.ApplePolicyControl          3.0.16

com.apple.driver.AppleSMC          3.1.1d8

com.apple.driver.IOPlatformPluginFamily          4.7.5d4

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleGraphicsControl          3.0.16

com.apple.driver.AppleBacklightExpert          1.0.3

com.apple.iokit.IONDRVSupport          2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8

com.apple.iokit.IOGraphicsFamily          2.3.2

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.3f12

com.apple.driver.AppleUSBBluetoothHCIController          4.0.3f12

com.apple.iokit.IOBluetoothFamily          4.0.3f12

com.apple.driver.AppleThunderboltDPInAdapter          1.5.9

com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1

com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.3

com.apple.iokit.IOUSBMassStorageClass          3.0.1

com.apple.driver.AppleUSBMultitouch          227.1

com.apple.iokit.IOUSBHIDDriver          4.4.5

com.apple.driver.AppleUSBMergeNub          4.5.3

com.apple.driver.AppleUSBComposite          4.5.8

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.3

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.7

com.apple.iokit.IOCDStorageFamily          1.7

com.apple.driver.XsanFilter          403

com.apple.iokit.IOAHCISerialATAPI          2.0.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.3

com.apple.driver.AppleThunderboltNHI          1.3.2

com.apple.iokit.IOThunderboltFamily          1.7.4

com.apple.iokit.IOUSBUserClient          4.5.8

com.apple.iokit.IOFireWireFamily          4.4.5

com.apple.iokit.IO80211Family          412.2

com.apple.iokit.IOEthernetAVBController          1.0.0d5

com.apple.iokit.IONetworkingFamily          2.0

com.apple.iokit.IOAHCIFamily          2.0.7

com.apple.iokit.IOUSBFamily          4.5.8

com.apple.driver.AppleEFIRuntime          1.5.0

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.3

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          331.3

com.apple.iokit.IOStorageFamily          1.7

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.4

com.apple.iokit.IOPCIFamily          2.6.8

com.apple.iokit.IOACPIFamily          1.4

System Profile:

Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f98

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505344333447313333333253000000000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505344333447313333333253000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)

Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST750LX003-1AC154, 750.16 GB

Serial ATA Device: MATSHITADVD-R   UJ-8A8

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: My Passport 071A, 0x1058  (Western Digital Technologies, Inc.), 0x071a, 0xfd120000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

--------------------------------

Appreciate your input.

Thanks.

Neri

I did already over a month ago, and it ended up costing me because they used Apple Diagnostic and it all passed (Apple doesn't reimburse). 

I have a lemon but they won't replace it (or parts of it).  I have tried everything and wasted over 100 hours.

Their support is curtious but not helpful.

Went from Apple lover to Apple hater.

If I was rich, I would destroy the MBP and ship it back to them with a nasty note (put it online).

Having said that, i am very appreciative of your pointers.

This latest panic was after doing exactly that, re-install on my latest HD (Momentus Hybrid).  I had prior done the AHT (which passed). 

I also did a new install later last year (to satisfy Apple support), upgraded my RAM to 8Gb from Patriot, did mem test, and more.

I agree with you on the hardware fault, but unfortunetaly can't get Apple to understand (even at Tier 2). 

I am a VP of IT who migrated most of our executive to MAC after my Snow Leopard experience.  Made purchasing decisions on thousands of PC.  I guess you only know Apple when you have had the misfortune to deal with their support processes.  My curse maybe...

It reminds me of my Microsoft days, which led to my move to Apple in the first place (glorious days with Snow Leopard).

Have a good weekend.

That's what I thought, because it was clear on the Apple website.

Only Option+D worked, using Internet recovery because of the stupid new Apple way of no longer providing AHT in pre-installed Lion.