Soundtrack pro won't even open

Delete the User Preferences

You can resolve many issues by restoring Soundtrack Pro to its original settings. This will not impact your project files. To reset your Soundtrack Pro user preference settings to their original state:

1. Quit Soundtrack Pro if it is open.
2. In the Finder, choose Go > Go to Folder from the menu bar.
3. Type ~/Library/Preferences in the "Go to the folder" field.
4. Remove the "com.apple.soundtrackpro.plist" file from the Preferences folder.
5. In the Finder, choose Go > Go to Folder from the menu.
6. Type ~/Library/Application Support/Soundtrack Pro in the "Go to the folder" field.
7. Remove the "EffectsCache.plist" file from the Soundtrack Pro folder.
8. In the Finder, choose Go > Go to Folder from the menu.
9. Type ~/Library/Application Support/Soundtrack Pro/Layouts in the "Go to folder" field.
10. Remove the "Soundtrack Pro.saved.moduleLayout" file from the Layouts folder.
11. In the Finder, choose Go > Go to Folder from the menu.
12. Type ~/Library/Caches in the "Go to folder" field.
13. Remove the "com.apple.audiounits.cache" from the Caches folder.

Hard to really tell what's going on.

One of the first things to do when any of the Final Cut Studio Apps goes wonky is to use Digital Rebellion's Final Cut Preference Manager to delete the apps preferences.

It is a free download.

x

Delete the STP preferences manually.

Go to ~/Library/Preferences/ and delete com.apple.soundtrackpro.plist

Empty the trash. And just for good measure, shut down (not a restart) the Mac, wait the count of 10, then start the Mac up again. Now try launching STP.

Let us know what happens.

Ta

There are a number of system cache and temporary files that do not get completely purged until you turn off the Mac. During a restart, power is still supplied to all the hardware components (RAM, HDD, Graphics cards... etc), so problem files can still hang around, or harware compoments (which can also cause problems) are still powered up and not reset by a restart.

For example - A customer called complaing that the fans in his mac were running full speed and would not stop. I told him to shut down the mac, but he only restarted it, and the fans stayed at full speed. I told him he needed to actually shut down/power off the mac, wait a couple seconds, then start up the mac. That fixed the fan problem, and he was happy.

There are also those rare occations when even shutting down the mac does not reset components, as even with the mac shut down, there is still power to the system. In that case, the Mac has to be physically unplugged from the power outlet, and left to sit unplugged for several seconds.

Another. let techy way to delete/reset your prreferences is to use a great free utility from Digital Rebelliion:

Preference Manager

Preference Manager allows you to manage preference files for Final Cut Studio, Final Cut Express, Final Cut Pro X, Avid Media Composer and Adobe Premiere Pro for Mac.

Preference files store information about user preferences, window layouts, toolbar placements and launch settings. Sometimes these can become corrupted, causing problems. Preference Manager allows you to trash corrupted preferences and keep backups of working preference files in order to quickly restore your settings.

PM will allow to specify only the STP files or the entire Final Cut Studio or just delete a single file at the application level.

Glad you got things working.. 🙂

Hmmm, sounds familier ...

Hard to really tell what's going on.

One of the first things to do when any of the Final Cut Studio Apps goes wonky is to use Digital Rebellion's Final Cut Preference Manager to delete the apps preferences.

It is a free download.

x

Good advise always bears repeating 😉

Actually, I did not clue in we were talking about the same utility as PM is not just Final Cut, but addresses many apps... I thought you may have been referring to FCSRemover, which duplicates the same functions, and adds many more, but is specific to the Final Cut Studio apps, and not the Adobe apps that PM includes. PM is a bit lighter weight than FCSRemover, which is why I referred to PM

Anyway, sorry. Did not mean to usurp.😊

What part of DIGITAL REBELLION'S ... PREFERENCE MANAGER TO DELETE FINAL CUT PREFERENCES sounds like FCS REMOVER?

Just curious.

x

The "Final Cut" part. 😉 "Preference Manager" is just "Preference Manager". Since FCSRemover also removes preferences, I thought you got the name mixed up, which is the case, but I made the wrong interpretation.

Didn't mean to upset you or take credit from where it was due. Names get screwed up all the time, and this was one of those times.

Again, please accept my appologies.

Gary,

I realize my post came across too directly.

One way I address the issue of repeating information already given in a thread is to reference the previous posts. For example: "As Gary S noted, you really need to framitz the defib and then stick the needle in your eye. However, if that doesn't work, try throwing your computer out of the nearest window - as long as it is at least 20 meters above the ground you should be good to go."

This does two things - 1. it keeps the OP focused on proven solutions and 2. it builds community between those who labor for nothing in the Apple salt mine.

Cheerios,

x

Thanks jasdril for posting your fix, not everyone does.

This seems to be a problem/solution throughout the FCP Suite family. I've had to do it for Motion and FCP. I though, "Surely, that's not the problem here! It's some some glitch with FCPX or Lion!" Clearly, I've been talking to too many PP converts.

Best

holy cow! this really worked for me too! i guess "turning it on and off again" does make a difference!

jasdrilFeb 25, 2012 4:49 PM

Works fine!