iPod 3rd gen won't restore

Question

iPod 3rd gen won't restore

I have a 3rd gen iPod shuffle I bought a month ago. It's been working great until one day I went to listen to it and it told me to "Please restore iPod on iTunes." I did so, got all my songs back onto the iPod and went to eject it. When I hit eject using iTunes, it tells me that "The iPod cannot be ejected because it contains files that are in use by another application." It won't let me restore it either for the same reason. When I eject the iPod from my Finder it ejects fine. However, when I plug my headphones in and turn it on, I can't get any music to play. Please help?!

iPod shuffle

Posted on Feb 25, 2012 7:21 AM

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Answer 1

Feb 25, 2012 7:23 AM in response to dan.the.man124

I even deleted all the songs off the iPod and tried to eject and restore but got the same error message.

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Answer 2

planb77

Level 7

32,434 points

Feb 27, 2012 5:43 AM in response to dan.the.man124

Try temporarily disabling any antivirus or security software running on your system as it may be set to scan your iPod for possible threats/viruses.

Also disable any other type of software that scan your system.

B-rock

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Answer 3

paulj1x

Level 1

18 points

Dec 28, 2012 2:28 PM in response to dan.the.man124

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.

Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.

Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.

Note that this is a good, general process any time you can't access any file.

In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

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