Stuck in configuring mode after setup complete

Just opened the box...setup...connected to internet..verified email via my computer...went back to the iPad 2 and it just says "configuring" at the bottom...and won't move beyond it. Powered off and back on...to no avail. Brand new and I can't use it...help.

Posted on Feb 25, 2012 9:18 AM

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9 replies

Feb 25, 2012 9:33 AM in response to stevenfromme

I'm 58 years old - and not a pro by any means - but I hope I can help with this. 😉


Lets take this a little slower - you set up the iPad - selected the language - connected to your home WiFi - verified email on your computer (for what exactly?) - and then went back to the iPad and it is stuck on configuring.


The home button is the round button in the black bezel border - at the bottom of the iPad - it has a white square shape inside of the button. If you press and hold down on the power button and that home button at the same time - for about 10 seconds - the Apple logo should appear on the screen - the red slide bar will appear first - but ignore that red slider bar - wait until the Apple logo appears - and then you can let go of the buttons and the iPad should start up.

Feb 25, 2012 9:57 AM in response to stevenfromme

I can't remember how long it takes to configure because it has been a while since I set mine up - did you let it set up long enough? Is there anything to lead you to beleive that it was not configuring?


I'm just asking to find out if there were any signs that it was doing anything at all - although I'm not sure what those signs would be anyway.


Don't go nuts trying to troubleshoot this on your own or here on the site. Call Apple. You are entitled to 90 days of free phone support. They will get you through it. You can find the number here.


http://www.apple.com/support/ipad/contact/


EDIT - I type way too slowly - I'm glad that you got it working!!!!


Message was edited by: Demo

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Stuck in configuring mode after setup complete

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