Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Drafts multiple copies of message in Mail Drafts

Hi there,


This is an issue that I've noticed for a long time (years), but I wanted to check to see if there were any new ideas.


I often see multiple copies of messages in my drafts box. Sometimes, these are messages that I have already sent, sometimes not.


Typically, I just delete them and don't worry about it. Occasionally, I have to check to see if there a message was, in fact, sent, even though it is still in 'drafts'.


Really, this is more or less just a nusences, rather than a problem.


Any thoughts?

Posted on Feb 25, 2012 11:33 AM

Reply
Question marked as Best reply

Posted on Mar 12, 2012 6:33 PM

The issue is hitting Send while Mail is saving the updated draft to the server. It happens most of the time when sending attachments, large ones are the biggest culprits.


There are three fixes...err...workarounds for this:


a) Uncheck "Save Drafts to Server" <–– This is hands-down the easiest way to avoid this annoyance.


b) Wait for the updated draft to save to the server before hitting Send. <–– Open the Mail Activity window on the bottom-left of Mail, underneath the Mailbox List. If there is a progress bar showing, wait until it is finished before clicking "Send."


c) Use webmail to send anything that has a large sub-20MB attachment.


I've had this annoyance with iCloud, MobileMe, Yahoo, and Gmail. The problem isn't the IMAP server but rather Mail trying to stop the draft save while being sent. My guess is Apple engineers decided to err on the side of a duplicate message rather than delete it just in case the connection is interrupted, the end user doesn't lose the e-mail. Apple is known to make these types of design considerations so it would come as no surprise if this was one of them.


Anyway, you can test it for yourself: Compose an e-mail, attach a document somewhere between 10-15MB in size (with attachment). Open the Activity Monitor (not to be confused with the one I mentioned earlier), it's located under the menu bar "Window > Activity Monitor" and place this window to the side where it can be seen outside of Mail. Draft a composition, wait for mail to start sending draft change to the IMAP server. If you click Send on the message anytime before the draft is completed transferring, the mail will send, and you will have a duplicate Draft copy on the server.


It can indeed happen when drafting a large e-mail with no attachment but it's rare to hit Send at the same time the updated draft is being saved to the server.


Hope that helps!

60 replies

Nov 18, 2013 1:27 PM in response to gmneary13

Well you did the same thing as going into Mail's preferences and choosing not storing drafts on the server. That doesn't fix the problem for people who want the settings to store drafts on the server automatically from their computer in Apple Mail so it would automatically be available on all devices. Having that checked creates drafts of messages that are being sent and not really saved as drafts.

Nov 18, 2013 1:34 PM in response to Glenn Leblanc

Well, I believe you write an email in 1 minute (since you send 100 emails a day, on average).

If it's something more long and important you can always use the browser interface... My problem was that I was unable to uncheck that checkbox. Now I'm fine.


P.S. Sorry, I thought you were writing to me. Anyway, what I wrote keeps being fine.

Nov 18, 2013 1:32 PM in response to gmneary13

If your settings aren't being saved when changed:

Quit Mail

Go to the Finder menu, select GO, then Go To Folder, and paste this:

~/Library/Preferences/com.apple.mail.plist


That should open a Finder window to that file in your Home Library folder. Move that file to the trash and start Mail. You will have to recreate your settings. See if you can save your settings now. If you can't and have problems with Mail, you can quit Mail, open the trash and right click on that file. Select put back and and replace the newly created file.

Nov 18, 2013 1:40 PM in response to Atcold

Don't think it had anything to do with the length of the message or the time used to create it. It was happening if you sent the message at the same time your computer was actually syncing with the imap site. That's when the draft was being created. If Mail was idle and not syncing to the imap account, then no draft was created when you sent the message.

So it depended on how often mail was set to check. If you have it set to check every minute or automatically, then chances were good you would get a draft when you sent an email even though you never saved as a draft. The longer the period you had set to check for mail, the better chance of not having the unwanted draft created.


Since you got the box unchecked to store drafts on the server, you shouldn't have a problem with it anymore.

Nov 18, 2013 1:57 PM in response to gmneary13

The reason it is unchecked is because of what you did at the GMail site by choosing not to show the Draft mailbox in IMAP. Not showing it in IMAP means that the mailbox is not available to outside devices (storing on server). At least that's what I think.

If you check that box in Mail to store drafts on the server, then you will have the same problem of drafts being created on occasion when you send messages. The IMAP draft mailbox should once again show in IMAP at the GMAIL website and reappear in Mail. You can check it and verify that. I don't have gmail anymore, so I can't verify it myself.

When the problem reoccurs, just go back to there and uncheck the box.

Nov 18, 2013 2:04 PM in response to Glenn Leblanc

In addition:

You can leave the Label setting at the gmail website to show it in IMAP. Have the setting unchecked in Mail to store drafts on the server.


That way, the imap draft mailbox will be available in the sidebar under the google account listed there instead of under the main draft mailbox section. A local draft folder will be created when needed under the main draft mailbox. You won't have the problem of drafts being created when you didn't actually create one and still have the option to save a draft on the server manually as I said before. If you don't have multiple devices, then you don't need to worry about that anyway.

Nov 18, 2013 2:07 PM in response to Atcold

Txs Atcold. Have posted the following under OSX 10.9 Mavericks


Multiple (!!) em drafts being saved in Trash. (OS-X 10.9 Mavericks + Apple Mail v 7.0 (for a gmail mail acct). The saved drafts are sequential snapshots of the em contents during drafting. I believe they are supposed to delete when the em is Sent.


Usual fix NG: Mail Prefs > Accts > Mailbox Behaviors, Uncheck box for 'Store draft msgs on server,' Save Changes. BUT - After a few seconds 'Store' box is again checked.


Your suggestions? TXS

Drafts multiple copies of message in Mail Drafts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.