12 Replies Latest reply: May 25, 2015 8:44 PM by siavee
KeScoBo Level 1 Level 1 (0 points)

I have bootcamp and windows 7 installed on my iMac with the latest drivers from Apple, but the headphone jack is not recognized. I've tried plugging in headphones with and without a microphone as well as external speakers - no dice. Sound continues to come out of the internal speakers - it seems that the computer doesn't even recognize that headphones are present.


This is my first time using bootcamp, any help would be appreciated.

iMac, Mac OS X (10.7.3)
  • Jaygyver Level 3 Level 3 (735 points)

    Not recognized as far as how? Have you looked in the Device Manager and see if it's listed?


    You may have to go into the Sound control panel and select what you want to use. It may be a generic listing or a "named" listing of your headphone.


    You might try a search as there are a few like you with the same problems, there are different fix's for different issues.

  • The hatter Level 9 Level 9 (60,795 points)

    imac uses Cirrus and you stillneed to install one yourself

  • KeScoBo Level 1 Level 1 (0 points)

    Thanks for the response. I have looked in the Device manager - it says that I have a cirrus driver installed and that it should be working. I dug around in the sound settings, updated the drivers and tried a few different types of headphones as well as external speakers - no dice.


    I also browsed these forums and a couple of other sites extensively and didn't find any answers - it seems there used to be a problem of overheating when plugging in headphones, but nothing like what I'm experiencing - the jack just seems to be dead when I boot in windows.

  • KeScoBo Level 1 Level 1 (0 points)

    Thanks for the response. According to the device manager, I have a cirrus driver installed (and the device manager says it's working...). Still, no sound through the headphones, and it doesn't even seem to recognize when headphones are plugged in.

  • The hatter Level 9 Level 9 (60,795 points)

    Find and install Cirrus driver on top of what Apple did

  • torto Level 1 Level 1 (0 points)

    I have the same problem with my iMac. Updated drivers don't seem to help.  Any suggestions welcome!

  • dieke Level 1 Level 1 (0 points)


    Similar issue with a MacBook Pro late 2010, using Bootcamp 3.3, in Windows 7 all updates current as of 2012-Mar-30.

    In MacOSX 10.6.8 Snow Leopard the MBP's combo (single) headset jack recognizes the iPhone combined headphone and microphone, in Windows 7 only the headphone works.

    It is annoying as the internal mic picks up too much ambient noise including keyboard. Skype for example shows the headset option among three AudioOut to choose from, for mic's there is only one option (the internal Cirrus Logic CS4206A (AB13)), no headset mic.

    In Windows Device Manager, (or under Control Panel, Manage Audio Devices, Recording, shows only the default internal mic, with driver version 6.6001.1.26, 8/16/2010 (this was installed with Bootcamp 3.1.3 and 3.2 updates, no further updates to this driver in 3.3).

    So this is what I tried:


    • Installed the latest driver from http://www.cirrus.com/en/products/cs4207.html
    • Device manager, driver, update, picked the inf file and it selected the driver for my hardware which seems to be CS4206A (AB13). Driver version is now  6.6001.1.30, 12/15/2010.
    • Unfortunately, sorry : no change, still the combo jack only recognizes the headphone, not the microphone. Bummer.
    • I tested again, headset mic still works under OSX, but not under Windows7.

    More ideas, anybody?? 

  • Emperial67 Level 1 Level 1 (0 points)

    I have found a nice remedy to this problem after having bootcamp for so long.. ^_^


    What you do is go to the playback devices panel, like you have in the image,

    and just set the headphones to the default device.


    Now, what this does is enable the headphones to output sound from the machine,
    but if you unplug it, it will simply go back to your speakers.


    Lemme know if it works out for you!

  • Diesel361 Level 1 Level 1 (0 points)

    Worked for me! Thank you! Here's exactly what I did:


    1. Went to Start Menu
    2. Searched Playback
    3. Under Control Panel in the search results I selected "Find and Fix Audio Playback Problems"
    4. Followed my prompts and was sure to select Headphones when I got to that point. Then ran troublshooting on the headphones and it fixed the problem for me!
  • ycakan Level 1 Level 1 (0 points)

    Setting the headphones to be default playback device worked for me.

  • KellyJF Level 1 Level 1 (0 points)

    This problem was solved by following Diesel361's instructions.  Thanks! 

  • siavee Level 1 Level 1 (0 points)

    Yes! This fixed my problem. As it turns out the speaker and the headphone jack are treated as separate playback devices in Windows 7. Alternative way to access this setting is to:

    1. Right-click on the speaker icon on the Taskbar's notification area
    2. Select 'Playback Devices'
    3. Select 'Speaker' or 'Headphones', whichever device that you would like the sound to come out from
    4. Click on 'Set Default'