EyePod

Q: The iPhone cannot be synced. An unknown error occurred (-50)

When I try to sync my iPhone 4, I get an error, it is stated as the following: "The iPhone cannot be synced. An unknown error occurred (-50)"

 

The iphone does not sync via Cable or WiFi Sync, the same error occurs.

 

I thought that a WiFi sync would solve the problem but it doesn't.

 

Let me know if anyone has any suggestions.

 

Thank you,

 

 

 


iPhone 4, iOS 5.0.1

Posted on Feb 26, 2012 7:15 AM

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Q: The iPhone cannot be synced. An unknown error occurred (-50)

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  • by 1bish,

    1bish 1bish Mar 1, 2014 11:56 AM in response to l4xam
    Level 1 (60 points)
    Mar 1, 2014 11:56 AM in response to l4xam

    I'm not a big fun of iPhoto because it's inability to interact through iTunes stinks. One wrong photo can rain down all sorts of issues.

    I have found that in iPhoto, photo sharing works better at getting photos back on your iPhone. You can drag and drop photos etc...

    Take time and explore iPhoto Sharing. Also I wouldn't delete anything till you're sure. You can create a desktop Folder and copy all you pictures to that folder. After, you can delete iPhoto pictures then, reload your pictures to iPhoto from that folder.

    feel free to ask more questions.

  • by Jimmy de l'Est,

    Jimmy de l'Est Jimmy de l'Est Apr 6, 2014 9:41 AM in response to 1bish
    Level 1 (0 points)
    Apr 6, 2014 9:41 AM in response to 1bish

    It happened to me. Thanks, your answer solved my problem! I tried first to reinstall my iPhone, then I cancelled the pictures sync on iTunes and it worked.

  • by 1bish,

    1bish 1bish Apr 6, 2014 4:26 PM in response to Jimmy de l'Est
    Level 1 (60 points)
    Apr 6, 2014 4:26 PM in response to Jimmy de l'Est

    That's Great Jimmy.

     

    It's always nice to see things workout with a positive ending. As to way iPhoto does this is still unknown however, remember you can use iPhotos sharing to get the photos back on your iPhone. All you need to do is turn on sharing and drag and drop to the sharing folder in iPhoto. Make sure iPhoto sharing is on, on your iPhone, and both computer and phone sync.

     

    Always remember to back up. Always remember each program has it's own help section. This will help you to understand the program better, and if a problem brings you here you will have a better idea on how to present the issue at hand.

     

    1bish

  • by akartalis,

    akartalis akartalis Apr 17, 2014 6:35 AM in response to EyePod
    Level 1 (0 points)
    Apr 17, 2014 6:35 AM in response to EyePod

    I changed the USB port, and it worked out. Try this.

  • by davidfromworthing,

    davidfromworthing davidfromworthing Apr 30, 2014 10:12 AM in response to randers4
    Level 1 (0 points)
    Apr 30, 2014 10:12 AM in response to randers4

    Thanks for your guidance. I re-booted my phone and connected it via usb directly to my computer - synced successfully.

  • by bluedog4203,

    bluedog4203 bluedog4203 Jul 11, 2014 2:42 PM in response to EyePod
    Level 1 (0 points)
    Jul 11, 2014 2:42 PM in response to EyePod

    as noted below connect iPhone to mac shut and restart iTunes

  • by rasec789,

    rasec789 rasec789 Dec 20, 2014 11:08 AM in response to EyePod
    Level 1 (0 points)
    Dec 20, 2014 11:08 AM in response to EyePod

    Try to just restart the phone! turn it off and turn it back on!

  • by Howard Brazee,

    Howard Brazee Howard Brazee Jan 22, 2015 5:15 AM in response to EyePod
    Level 1 (37 points)
    Applications
    Jan 22, 2015 5:15 AM in response to EyePod

    I get this every morning.    Every evening I plug my iPad into my Mac when I'm done reading and go to sleep.   Every morning I have this error.

     

    Quitting and restarting iTunes gets rid of this message.

     

    That "fix" implies that all of the connections work.    I infer that the error happens when my computer goes into power save mode.  

     

    In that case, it is a bug.    Remember when we believed Apple just worked?   When we didn't expect lots of bugs that Apple refuses to tell us whether they are being fixed?

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 22, 2015 5:18 AM in response to Howard Brazee
    Level 5 (7,626 points)
    Jan 22, 2015 5:18 AM in response to Howard Brazee

    Howard Brazee wrote:

     

    I get this every morning.    Every evening I plug my iPad into my Mac when I'm done reading and go to sleep.   Every morning I have this error.

     

    Quitting and restarting iTunes gets rid of this message.

     

    That "fix" implies that all of the connections work.    I infer that the error happens when my computer goes into power save mode. 

     

    In that case, it is a bug.    Remember when we believed Apple just worked?   When we didn't expect lots of bugs that Apple refuses to tell us whether they are being fixed?

     

    And since this issue is extremely rare and the vast majority of users never encounter this, it still 'just works'.

    Name me a manufacturer that has a 0% defect/failure occurrence rate.

  • by Howard Brazee,

    Howard Brazee Howard Brazee Jan 22, 2015 5:32 AM in response to TJBUSMC1973
    Level 1 (37 points)
    Applications
    Jan 22, 2015 5:32 AM in response to TJBUSMC1973

    Mistakes happen.    I wouldn't want to have a company that is run by someone who hasn't made mistakes, because I want someone who can handle mistakes.

     

    What irritates me about Apple bugs is that they so very often are not acknowledged.   We don't know how they are being addressed.    Maybe they aren't considered bugs by Apple.   Maybe they aren't considered important.   Maybe we aren't considered important.   Maybe they have already been fixed and are awaiting the next software upgrade.    Maybe they can't be fixed.   We don't know.

     

    This particular bug appears to be old, but maybe it is a bunch of different problems that give the same message.    In that case, it would be nice to know that a two-year-old fix doesn't apply to the new conditions.   

     

    But we aren't told.

  • by Howard Brazee,

    Howard Brazee Howard Brazee Jan 26, 2015 5:41 AM in response to EyePod
    Level 1 (37 points)
    Applications
    Jan 26, 2015 5:41 AM in response to EyePod

    I find that I almost always get this when I get done reading before sleeping, and plug it into my sleeping Mac.    I rarely get it if I wake my Mac first, before plugging in my iPad.

     

    Which implies this is a bug which Apple could fix, but may decide not to fix.   And we all know Apple won't tell us what it decides.

  • by AllmostDone,

    AllmostDone AllmostDone Jul 13, 2015 7:52 AM in response to 1bish
    Level 1 (0 points)
    Jul 13, 2015 7:52 AM in response to 1bish

    If you are like me you might try the following to fix. I simply turned the need for a password. It seems that syncing is too fast and the prompt to put in password does not appear before your computer trying to gain access. Turning off the password allowed my computer to do the syncing and update with no problems.

  • by cpsadowski,

    cpsadowski cpsadowski Jul 30, 2015 6:37 AM in response to EyePod
    Level 1 (0 points)
    Jul 30, 2015 6:37 AM in response to EyePod

    I had the same issue, first a error -54. I wiped the phone clean, then restored from backup. This got me to an error -50. Finally resolved it by remembering a post I had seen about a year ago with similar issues. Un-Ticked the "Sync this Iphone Over WI-FI". After un-ticking, the phone syncs again. All apps loading back up. Hope this works for those who are having the same issue..

  • by joeycandoit,

    joeycandoit joeycandoit Sep 7, 2015 7:24 PM in response to 1bish
    Level 1 (5 points)
    Sep 7, 2015 7:24 PM in response to 1bish

    Holy crap, this worked. I can't believe something so simple caused the problem...just wondering why it even started. Thanks, I had tried a bunch of suggestions!

  • by cpsadowski,

    cpsadowski cpsadowski Sep 7, 2015 7:42 PM in response to joeycandoit
    Level 1 (0 points)
    Sep 7, 2015 7:42 PM in response to joeycandoit

    Glad it worked....Pay it forward

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