upgrade at osx 10.7.3, samsung scx 4300 no scan

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People who need to SCAN & PRINT without a compatible driver from their manufacturer can use Apple's very basic "PRINT & SCAN" utility in System Preferences:

1. Click the Apple menu ( ), and then click System Preferences .
2. Click Print & Scan ( ).
3. Click Scan , and then click Open Scanner .
4. Click Show Details . The details of the scan display, including options to modify scan settings such as output type.Figure 2: Example of the Show Details scanning screen
5. Change any settings as necessary, and then click Scan .

Hope this helps 🙂

Often after an update of the OS you have to reinstall the scanner driver or the printer-scanner driver. The scanner driver will appear in the SystemPreferences/Users&groups/LoginItems window after the install. After the install you should restart the mac. Drivers for your printer here:

http://www.samsung.com/ca/support/detail/supportPrdDetail.do?menu=SIA00200&prd_i a_cd=&prd_mdl_cd=SCX-4300/XAA&prd_mdl_name=SCX-4300&srchword=SCX-4300%20%7C%20SC X-4300/XAA

LexSchellings wrote:

Drivers for your printer here:

I assume the OP is using the Italian-language version of the OS and will require an Itallian-language driver, which is why I pointed him towards the Italian site of Samsung (see my first post above).

I saw that Tom, but I think that the driver itself is the same in all languages (I assume). The driver we found is perhaps not fully compatible (yet).

Hi Lex,

I followed your instructions, but my scanner still doesn't work.

Printing is not a problem. And the scanner hardware itself works, because I can create a photocopy with it.

Any more suggestions?

Thanks in advance

Frank

Thanks for the advice, RM. I'm having the same problem with my device. Unfortunately this solution doesn't work. When I "open scanner" in the basic Print and Scan menu, all I get is a blank grey screen. Before the update to v.2.3 of the Samsung printer driver I would use this option to scan all the time.

Installing an older version of the printer driver also doesn't work, for some reason.

Hallo Frank, if you come in in an existing thread it is difficult to see whether you have indeed the same problem when you do not provide any details.

What computer do you have, what operating system, did you also upgrade/update and worked it before? How is the Samsung scx 4300 connected? Etcetera.

Lex

Hi Lex, thank you for the tip - I'm completely new in this arena.

Regarding your questions

* I'm using a Mac Mini

* Running OS X Lion 10.7.3 (11D50b)

* Samsung SCX 4300 is connected via USB

It all worked fine until the latest (automatic) upgrade from OS X - both printing and scanning.

Since the last update the SCX only prints. If you select the scanner (via Preview or System Preferences), you only see an empty screen instead of a preview. You can press the preview button, but nothing happens. The scan button is grey, cannot be used.

I already tried the update of the printer driver, via the link you provided earlier in the thread. But this doesn't change anything I can see.

In the Snow Leopard Era (long ago!) I had similar problems. At that time the solution was to clean the harddisk from old stuff (with CleanMyMac). So I also tried this, with no result.

Thanks in advance for your help (or anybody else reading this)!

Frank

I also have a Samsung SCX-4300 and seem to be having the same issue, scanning is not possible after the latest update of OS X. Preview screen doesn't show anything...shame on Apple.

I have the same problem after the lion upgrade to the 10.7.3 relase. The scanner is working properly, I can use it under windows 7 with parallels.

I have the same problem ... tried to reinstall the driver but this doesn't solve the problem.

I've got a Samsung SCX-4500 which had been going fine until I downloaded the latest driver update from samsung (2.3) when it came up during a Software Update. After I had done that my scanner no longer worked. So I used time machine to get the old drivers back thanks to reading the post below:

mazomat

Same Problem here (after installing 10.7.3 and samsung printer software 2.3 via system update). I restored "Samsung Scanner.app" in /Library/Image Capture/Devices from a time machine backup i run before doing the updates (if you tried scanning you can´t replace the app because it´s in use. Then do a restart before restoring). Now my scx-4500 scans again. Let´s wait for samsung printer update 2.3.1 ...

This completely fixed my problem and the scanner is working fine again. I suspect when you upgraded your OSX your mac automatically upgraded you to the new samsung 2.3 printer drivers which don't work.

Thanks! This solved my scanner problem as well.