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mail duplicate last name

Hi all


It looks like synchronising the mac mail client with an Exchange server has an issue with contacts being autocompleted getting duplicated last names. This issue was previously raised before (see https://discussions.apple.com/thread/2381961?answerId=11695695022#11695695022) but that message has been archived even though there's seemingly no answer there? I believe this is a bug with the mac mail client as I've never seen it anywhere else - not even on iphone etc synched to the same server.


Sorry to raise a previously closed topic but it's very annoying and I cannot see why the previous post was archived when there's no resolution?


I'm using OSX Lion 10.7.3 with an Exchange server 2010 - although this seems to have been an issue with previous OSX releases and Exchange server versions for some time.


Grateful for any workaround suggestions or other clues.


thanks

Matt

MacBook Air, Mac OS X (10.7.3)

Posted on Feb 27, 2012 3:19 AM

Reply
26 replies

Oct 10, 2012 7:39 PM in response to Mammoth68

Having the same issue ever since upgrading to 10.8. Ditto on comments about not a problem on other devices (that is, iPhone behaves correctly). Not sure if my hospital's Exchange is 2003 or 2007, but otherwise situation is as descried by boyvinall at beginning of this thread.


I tried the solution offered by Mammoth68 with a slight modification.


1. I deleted my Exchange account in Contact preferences.

2. I went to Mail --> Window --> Previous Recipients --> and selected all and Removed from List (because this had been proposed in another thread as a standalone "cure" for this problem we're all having.

3. I re-added my Exchange account in Contact preferences.


When I brought my Exchange account online/back online for the first time, it crashed Contacts. However, after re-opening it, it synced up very soon and now when I go to compose a message the last name duplication is resolved. Success. Hoping it holds.


Previously I had tried only the portion with clearing previous recipients and that was insufficient to resolve the problem. The combination did the trick for me. Best of luck to all. //AP

mail duplicate last name

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