HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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Feb 27, 2012 3:01 PM in response to wooley hatby shellyfromma,Me too!! Tried everything recommended. Also tried a previous suggestion to hold Menu button and left key for 6 seconds...no avail...sad! I see the "Apple" Icon but no menu...
ANyone???
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Mar 9, 2012 1:04 AM in response to shellyfrommaby jennifromauckland,is the light flashing on the unit too? mine is doing this too, and nothing will reset/wake it.
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Mar 9, 2012 5:38 AM in response to jennifromaucklandby Sandman26,Did you try unplugging the unit from power, leaving it for ten minutes, then plugging in again?
If you have & it didn't work, Damian Smith1 posted this possible solution (I like to give credit where credit is due).
Connect your ATV to your computer and try restoring it to factory setting Use the link below to walk you through the process
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367