1 Reply Latest reply: Feb 28, 2012 1:36 PM by b noir
Karen Knipper Level 1 Level 1 (0 points)

I downloaded about 19 songs on one day.  However, two of those songs show they are corrupted and can't be downloaded.  How can I delete the songs.  I haven't been able to delete them so I can try to download them again.  HELP.

iPod classic, Windows 7
  • b noir Level 9 Level 9 (72,040 points)

    Perhaps try running a disk check (chkdsk) over your C drive (or whichever drive your content files are installed on).


    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)


    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while (especially if it's on the C:\) ... if it quits after a few minutes or seconds, something's interfering with the scan.


    Does the chkdsk find/repair any damage? If so, can you delete the corrupted files now?