cannot connect to itunes radio

Are you using the Remote app with an iOS device?

Try going to iTunes Preferences > Devices > and clicking Forget All Remotes.

Also, make sure you haven't disabled Radio under the Parental tab in Preferences.

Does that stop the message from popping up?

First I love your user name. I am having the same problems, do you have any suggestions?

-go to start on the computer

-choose all programs>accessories

-right click on command prompt and choose "run as administrator"

-in the black screen that comes up type "netsh winsock reset" (without the quotes) then hit enter

-after the message tells you that it has been reset, restart your computer

-after computer boots back up try accessing the radio again

I have had the problem on my Windows 7 and my 2 Windows XP computers ever since upgrading to the iTunes 10.5.3.3 software version. I have tried everything including uninstalling and re-installing iTunes several times!!!

It is time that Apple address the problem directly.

just found out that there is an issue with the iTunes tuning service and apple is working on it, so there may be a new update coming up for this

I have a great workaround - Click on each category until it connects - AND IT WILL. Make a playlist for each category. Highlight all of the stations in each category(or just the ones you want) and drag them into the playlist. They will play every time.

Thanks for the tip on the work around. Once I get on the unemployment gravy train I'll have the time to implement your clever solution. However I hope that Apple find it in their best interest to fix this problem before their stock will no longer be in the $500 category.

I didn't realize that this would be such an imposition. While you seem to feel this would take too much of your time this workaround is for the community at large. So as every one else takes advantage of this tip that may take 10 minutes please continue to complain and wait for Apple to fix the issue.

Have a wondercul day!

Thank you for your pc reply. You are a prince ( or princess ) for caring.

I too have had this problem for over a week.

In the past for a problem like this I would have tried different solutions, uninstall/reinstall, editing the registry, etc. I may have even tried solutions that have been mentioned here (or other similar threads).

However I learned a while ago that when a problem is not unique to me and my system it is best to just wait it out. Implementing "fixes" (either my own or from a well intentioned fellow poster) may actually do more harm.

Does it make me happy iTunes radio has been down for 10 days? No. I am shareholder in AAPL and am disappointed that they have not resolved this. But that is life/business. Hopefully it will be fixed soon.

I am neither a prince nor princess. I am however, an engineer. And, snide remarks will endear you to no one in this forum. We each come here to help out.

So please consider that while I sit here listening to fully functional iTunes radio.

You are an engineer. That explains it. I'm not looking for endearment but rather for Apple to get their head out of their you know what and fix the problem. Please tell your fellow engineers at Apple to concentrate on customer service!

At least if they can't fix it immediately to at least acknowledge the problem so we can stop monkeying around and stop screwing up our computers with all kinds of "workarounds" ( an engineering term).

For the record, I do not work for Apple. For the record, I offer a temp fix and get a snide response. I hope the members of this forum see what an idiot you are(an engineering term) and ignore your future whining.