does anyone know if there is a plan to make this forum a better product?

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Level 1

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does anyone know if there is a plan to make this forum a better product?

there are quite a few problems with the structure of this forum.

maybe it is time for an update.

1. doesn't appear to be any attrempt tp consolidate responses of various identical topics

2. statistics are poor and incorrect (should always indicate lates response, should show latest response first - by default, should clearly indicate number of responses for each item, etc)

3. many more items - but insufficient time to nanalyze and document

this is not a criticism of the moderators who take the time to help others but it does newed to have a method of getting Apple's attention when there is no solution/approach to a serious product defficiency.

advisng users to use the Apple support link is like getting close to a black hole.

Posted on Feb 28, 2012 8:44 AM

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Answer 1

Feb 28, 2012 9:14 AM in response to cwrb

I am sure they are always looking for ways to improve. The current "Apple Support Communities" replaced the former "Apple Discussions" about a year ago, there were a number of changes that came with it, some good, some not so good, IMHO. About a week or two ago they made some other changes, the most visual was getting an email when a post is marked as solving the question or being helpful. Like any change, some people liked it, some didn't. But I am certain they are looking to make this forum a better product.

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Answer 2

Tom Gewecke

Level 10

115,946 points

Feb 29, 2012 5:17 AM in response to cwrb

cwrb wrote:

there are quite a few problems with the structure of this forum.

Perhaps it would help Apple if you could provide an example of a different forum that meets your criteria for excellence.

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