iTunes not installing on Windows 7 32-bit

Hello,


I wanted to upgrade the version of my iTunes to 10.5 and it wouldn't let me. i tried uninstalling all of the Apple Programs on my computer and re-installed iTunes but everytime i try to install it, it gives my this message:


User uploaded file

It gives me this same message everytime i try to install. It always starts to clock during the installation when it gets to "publishing product information" and that's when the error message appears.i tried ckearing my Temp files and still no luck.


If you have any suggestions on how to fix this, please answer right away!



thanks,

iTunes-OTHER, Windows 7, 32-bit

Posted on Feb 28, 2012 2:42 PM

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1 reply

Feb 28, 2012 2:46 PM in response to lexie mexie

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.


Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?


If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?)

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iTunes not installing on Windows 7 32-bit

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