Accidentally purchased iBook want to return book how?
Accidentally touched BUY for iBook I did not want to buy? Have not read it? Don't want to read. Can I somehow return it for a refund or credit? Thanks!
iPad 2, Ibook purchases
Accidentally touched BUY for iBook I did not want to buy? Have not read it? Don't want to read. Can I somehow return it for a refund or credit? Thanks!
iPad 2, Ibook purchases
You cannot return iTunes, App Store or iBooks purchases for credit or for refunds. The terms of of use state that all sales at final.
I don't understand how anyone can accidentally buy any content. You have to enter your password in order to make a purchase so if you had to have entered your password, you had to know that tapping on buy would begin the purchase process.
You can go into : https://reportaproblem.apple.com/ and return all phurcased items (iBookes, apps etc) within 14 days after you bought it.
I know people say you can't accidentally buy a book but I actually did. So I bought the Monthomery Ink Box set with book 0.5, 0.6, and 1 and then as I was viewing the books INDIVIDUALLY. I downloaded Delicate Ink which I didn't know was actually THE book 1 because I hadn't read the plot for the three books of the set I bought. How do I refund???
You also have to hit the button more than once to buy something.
I agree completely with Demo and Johnathan. What I hear [between the lines] is you bought a book and you don't like it, so now you want a refund. Maybe in a brick and mortar store, but the terms of iTunes, iBooks, the App Store, etc., is you bought it (which has enough checks in place to make sure you are sure you want to make your purchase) and you can not return it. Sorry. Be careful next time. This is why in iBooks you have the option to download a sample before making a purchase.
I actually just did the same thing and it never asked me for my password so it is possible. It was my first time using iBooks and I clicked on the book and tried to click on it again to cancel and it purchased it without asking for my password.
You can change the settings to require your password for any purchase every single time. You're setting is likely currently set to keep your iTunes Password valid for up to 15 minutes after you've entered it. This of course permits you to make multiple purchases within a set time limit without having to re-enter your apssword. I'm not criticising you, but maybe if you read the User Guide, which is conveniently bookmarked in Safari on your iPad you'd know this.
You need to reset your iTunes warnings so that you will be prompted twice before making any purchases. Yes, I know this is annoying but you will not make any more accidental purchases this way.
iTunes/preferences/advanced/ reset all dialog warnings
The above setting will restore the two warnings before each purchase. iPad should give you warnings as well.
Welcome pernil,
Did you notice this thread has been inactive since June 2012? The current forum software apparently does not allow the Mods to lock or archive an old thread, so we all need to watch the dates when responding.
@pernii Thanks. Your answer helped me.
@Allan This is the answer that's first in the google search. Did you notice how patronising and condescending your response to pernii was? Perhaps threads can't be locked for a reason.
Sounds like we all need to watch our language when responding to people who are contributing.
I know this is an old post, so things must have changed since 2012. Report a Problem allowed me to return an iBook which I ordered, thinking it was an audiobook.
For those of you who don't know how this can happen, add a few screaming kids, late nights, classes, and the various sundry things that build as you near age 40, and you may start to get it.
Best of luck.
I listen to audiobooks at work and when you are in a hurry to purchase it is very easy to make a mistake. Fortunately Apple has an easy and understanding return policy.
Unbelievable how quick people are quick to criticise with no positive input, **** internet trolls. 4 years on and this post has still helped me #justsaying
You guys can be a little less judgmental. I have same question because I accidentally purchased book instead of audiobook - so lighten up on the commentary.
What if? I just purchased a book I've already read. Is there anyway to return it?
Accidentally purchased iBook want to return book how?