iTunes cannot contact the radio tuning service. How do I correct this issue (Window 7)? This error started 10 days ago, and has not corrected itself.

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Level 1

4 points

iTunes cannot contact the radio tuning service. How do I correct this issue (Window 7)? This error started 10 days ago, and has not corrected itself.

I have been using iTunes for over 10 years, and I have NEVER had this problem occur (repeatedly, all day long, every day). I have seen this error occur on occassion, but not consistently as it has been for the last 10 days. This is really getting me frustrated and quite upset, as there does not seem to be any reason for this error to be occurring. My internet connection is active (or I would not be able to list this here). I have gone through ALL of the troubleshooting topics, and nothing has worked to correct this problem.

I have uninstalled iTunes completely (as well as ALL supporting software, etc.) and reinstalled the program at least 10 times over the past 10 days. NOTHING IS WORKING as far as getting iTunes to "contact (or connect to) the radio tuning service".

Does anyone know what is causing this problem? Any and all help would be greatly appreciated. Please respond to me privately at mastertype@mabspc.com.

Thank you.

iTunes 10-OTHER, Windows 7

Posted on Feb 29, 2012 1:50 PM

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Answer 1

John Galt

Level 10

141,144 points

Feb 29, 2012 2:00 PM in response to mastertype

It has not been working for me on any platform, any OS, anwhere since about last Friday. It has been reported many many times on this forum so I can only assume it's a known issue that will be fixed in time.

Interestingly some genres work, for instance Classical and Blues work but most others don't. I thought it was Apple's attempt to force some taste upon us but then I noticed sports radio works too. So much for that idea.

Also, if you have the playlist saved somewhere that still works too. It's only the "radio tuning service" that's borked.

By the way it's not a good idea to post your email address here, Apple Support Communities is secure from spambots but why tempt fate.

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