Can't access my Verizon 3G account as I locked myself out after 5 unsuccessful log ins. Someone from Verizon said it will reset in 24 hours whereby I could try again with my correct password. That hasn't happened. Help!
iPad 2
You'll need to contact Verizon again about this. If the account has been locked out, only they can help with that issue.
Regards.
I've had the same trouble with Verizon, I'm still waiting for them to send me my new password, it's been over 10 days. When I go to the website it says:
If your device cannot receive text messages, please proceed through the Forgot Password screens and your temporary password will be mailed to your billing address. Once received, sign in to My Verizon using your mobile number and temporary password.
But this puts me in an endless loop of asking for my cell phone number. I have tried a multitude of different ways to type the cell number verizon gave me but it still just loops back. I posted about it on Verizon's facebook page but I doubt that will do any good. They don't seem to care about giving good customer service.
Has anyone found out how to get them to send you a new password?
Thanks
I am in the **** of dealing with this right now. I finally figured out that when it asks for your 10 digit number to enter 000-000-0000. It gets me to a person. No clue if they can actually help me. In my case, I got a replacement iPad and the password for my Verizon account is not what I thought it was (which is very weird). Anyway, I can't get a replacement password (they require a phone number, I have no idea what that might be, Apple has the old iPad now) and so I go from person to person hoping to get some resolution...
I finally got throught to someone who was able to help. So, happy ending. The 000-000-0000 trick was what did it. Hope this helps someone else in the future.
How do you reset your Verizon password?
